Industry Should Work to Clarify Policy Language Post-Sandy

The insurance industry should use Superstorm Sandy as an opportunity to review contract clarity, says Aspen Insurance CEO Mario Vitale.

 Vitale was part of a panel of chief executives at the 23rd annual Executive Conference, an event hosted by Ernst & Young and Summit Business Media—which owns National Underwriter and PC360—at the Crowne Plaza Times Square hotel in New York City on Dec. 6.

The leader of Aspen Insurance says the industry could look at policies to determine if “the intent matches the coverage and price.”

Innovation following the storm may come from “review of service,” he adds.

Vitale used business interruption—and its many contract variances, as an example. He called for a greater focus on terms for a more succinct industry-wide definition of coverage and triggers for typical coverage before adding specialty endorsements and limits.

More clarity would cut down on lawsuits following major events, Vitale adds.

Terrence Cavanaugh, president and CEO of Erie Insurance, says he has been working with the National Association of Insurance Commissioners (NAIC) in his role with trade association Property Casualty Insurers Association of America (PCI) to cut down on the “lack of transparency in the policy, especially with more sophisticated products.”

He adds, “The integrity of contracts is the key to business.”



The insurance industry faces challenges from the current economic climate, including a lack of investment return, low interest rates, and rising inflation. These challenges are leading to renewed focus on underwriting, the executives say.

“In some ways it’s not all bad to have underwriters that focus on underwriting,” Cavanaugh says.

Vitale says the industry used to be able to make a profit—thanks to investments and reserve releases—even with a combined ratio above 100.

“Those days are long gone,” Vitale says. “The only way to achieve a return today is with underwriting.”


Resource Center

View All »

Is It Time To Step Up And Own An Agency?

Download this eBook for insight on how to determine if owning an agency is right...

Claims - The Good The Bad And The Ugly

Fraudulent claims cost the industry and the public thousands of dollars in losses. This article...

Leveraging BI for Improved Claims Performance and Results

If claims organizations do not avail themselves of the latest business intelligence (BI) tools, they...

Top 10 Legal Requirements for E-Signatures in Insurance

Want to make sure you’ve covered all your bases when adopting e-signatures? Learn how to...

Get $100 in leads with $0 down!

NetQuote's detailed, real-time leads have boosted sales for thousands of successful local agents across the...

The Growing Role of Excess & Surplus Lines in Today’s...

The excess and surplus market (E&S) provides coverage when standard insurance carriers cannot or will...

Increase Sales Conversion with this Complimentary White Paper

This whitepaper will share proven techniques - used by many of the industry's top producers...

D&O Policy Definitions: Don't Overlook These Critical Terms

Unlike other forms of insurance where standard policy language prevails, with D&O policies, even seemingly...

Environmental Risk: Lessons Learned from Willy Wonka and the Chocolate...

Whether it’s a chocolate factory or an industrial wastewater treatment facility, cleanup and impacts to...

More Data, Earlier: The Value of Incorporating Data and Analytics...

Incorporating more data earlier in claims lifecycles can help you reduce severity payments by 25%*...

Looking for Markets?

Search Kirschner’s Insurance Directory to help service your hard to place risks.

497 Risk Categories | 70,000 P&C Insurance Markets

Specialty Markets Insight eNewsletter

Receive updates and analyses on hard to place and challenging coverages. Sign Up Now!

Advertisement. Closing in 15 seconds.