Your company will take advantage of what opportunities in 2013?
Chris Zoidis: We will continue to expand and build out our specialty products areas, where we can provide true expertise to our customers. We are seeing strong growth in the areas of healthcare, professional liability and environmental liability and we continue to invest in those areas. Through acquisition in 2012, we established a presence in Canada and have aggressive growth goals for expanding our business by opening new offices and pursuing additional acquisitions in 2013.
How important has program business become for your company?
DeCarlo: Program business has continued to be an important and growing area within AmWINS. Today, AmWINS’ underwriting division writes more than $550 million in premium across dozens of specialty programs. As the insurance world becomes more complex and coverages more specialized, our program offerings are becoming even more critical in meeting the needs of our retail agents.
How important are professional designations to your company’s professionals?
Zoidis: We place a heavy emphasis on education and training, which includes encouraging our employees to pursue industry designations such as CPCU, RPLU and CIC. We have more than 250 employees pursing those designations today. We developed The Kaufman Institute, which is an on-line learning portal that all employees can access to take advantage of a wide array of business, leadership and insurance-specific courses.