After two decades working on the vendor side, the opportunity to run an IT shop for himself was a big part of the attraction Rick Roy found in joining CUNA Mutual Group nine years ago. Roy, the carrier’s senior vice president and CIO, is running IT again after a three-year stint as director of operations and he’s happy to be back.
“The company was looking to elevate IT to more of a shared service as it has grown,” he says. “It’s an interesting time [to be in IT] with all the mobility and consumerization going on in the technology world. It’s also been fascinating being back in the CIO seat.”
Fortunately, CUNA Mutual Group is a well-capitalized company and the struggles its core market faced didn’t cause major damage.
“We’re a mutual at a time where it’s nice to have a mutual structure so you can keep your long-term mission in mind,” says Roy. “Nonetheless, we were not immune. We have a large investment portfolio like all insurance companies do and we had some challenges. We’ve bounced back and some of that is the power of having a diversified product portfolio.”
An inside look . . .
After graduation from the University of Wisconsin – Milwaukee, Rick Roy spent the first 20 years of his career building, selling, and deploying software and processing solutions for companies serving the banking industry.