The head of AmericanInternational Group's commercial-insurance division says thebailed-out insurer's reputation is not an issue—and, in fact,competitors may have erred by not working harder to take AIG'sinsurance business when it was on the verge of collapse.

John Q. Doyle, CEO of global-commercial business at Chartis,AIG's property & casualty unit, says competitors “made amistake” and “underestimated how important we were to ourcustomers,” following the credit crisis in 2008.

sked during the UBS Global Financial Service Conference if therewere any lingering reputational problems preventing Chartis fromseeking rate increases, Doyle said there is “no reputational issuein our P&C business, anywhere.”

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