Filed Under:Claims, Catastrophe & Restoration

Tornadoes Dominate Claims, Buffett Diagnosed with Cancer: Week in Review

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The 5 biggest challenges agents are facing now (and how to overcome them)

Whether it’s lead generation, health reform or annuity cap rates, it pays to know your enemy.

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Welcome to the future: 8 ways that digital innovation is reinventing insurance customer service

Carriers that differentiate their customer service experience through a carefully designed, thoughtfully executed and adaptable digital strategy are more successful than their competitors at reducing customer service costs while increasing customer satisfaction and retention. And that's not all.

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