Apr 23, 2012 | By Caterina Pontoriero
Whether it’s lead generation, health reform or annuity cap rates, it pays to know your enemy.
Carriers that differentiate their customer service experience through a carefully designed, thoughtfully executed and adaptable digital strategy are more successful than their competitors at reducing customer service costs while increasing customer satisfaction and retention. And that's not all.
Learn what multichannel engagement is, how it improves customer service, and why it's crucial to drive retention and new business....
The insurance industry landscape is rapidly changing. Fortunately, emerging technology offers a solution. Download this white paper to learn more...
Pet liability insurance is an easy and inexpensive way for your clients to gain peace of mind protection against an...
Investigators of Anthem Inc.’s data breach are pursuing evidence that points to Chinese state-sponsored hackers who are stealing personal information from health-care companies for purposes other than pure profit.
Novarica surveyed P&C insurers about current and planned deployments in areas of analytics, data, digital channels, modern applications and innovative business practices. Here's what they found.