Filed Under:, Southeast/Gulf Coast

A Day in the Life of a Risk Manager: Michael Liebowitz

PC360 spent a day with Michael Liebowitz, director of insurance and risk management at New York University, to explore the wide range of risks he manages.

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The 5 biggest challenges agents are facing now (and how to overcome them)

Whether it’s lead generation, health reform or annuity cap rates, it pays to know your enemy.

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Welcome to the future: 8 ways that digital innovation is reinventing insurance customer service

Carriers that differentiate their customer service experience through a carefully designed, thoughtfully executed and adaptable digital strategy are more successful than their competitors at reducing customer service costs while increasing customer satisfaction and retention. And that's not all.

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