Survey Reveals Agents Desire More Carriers With Real-Time Capabilities

Independent agents and brokers place the highest priority on getting more insurance carriers to offer real-time interface functionality to ease workflow issues in their agencies, according to a recent Real Time/Download Campaign survey. 

More than 3,100 survey participants from every state were asked to prioritize 11 possible enhancements to real-time programs and tools, using a five-point scale. The survey then asked agents to choose their top-three priority items, drawing from the list they had just identified with a “5” (most important).

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