It’s difficult to think of anything about the personal auto insurance market that could be considered niche, but for years that is exactly how telematics was perceived within the industry. As leading insurers continue to expand their use of the technology, though, it seems inevitable that carriers of all shapes and sizes will one day be adopting telematics.
Celent recently issued a report—Telematics-based Insurance: Has Its Time Finally Arrived?—and U.K.-based Catherine Stagg-Macey, senior vice president for the research and advisory firm, explained why this underwriting technology is beginning to take off.
With telematics, adds Stagg-Macey, there are some additional questions such as the use of a telematics device: Will you use smart phones, or OBD? Does this require a network for installation of the device? What telecoms network are you using? How are you collecting this data? And how much of the data will you collect?
Stagg-Macey believes consumers are holding back the widespread use of telematics today, although she feels some insurers still have doubts.