Come to learn. Become engaged. Connect. These are the opportunities offered at the 2012 Windstorm Insurance Conference (WIND). The 13th annual event, themed “After the Catastrophe: Education for the Claims Professional,” will be held Jan. 30 through Feb. 2 in Orlando, Fla. Claims Assistant Editor Melissa Stewart spoke with WIND Executive Director Michelle Griffin for a preview of the many offerings available this year, including professional development, continuing education (CE), and networking.
How do you keep WIND fresh and exciting?
Our focus is to provide instruction on topics that are being faced in the field. If our audience wants to know how to handle and properly respond to subtle aspects of a particular topic, then our conference committee finds instructors who have experience in those claims situations. Unlike any other insurance conference or seminar, we have panelists who represent insurer, as well as policyholder viewpoints. It is very informative to learn from ‘the other side.’
Claims adjusters are a primary target audience. Most workshops are focused on what adjusters should do in response to certain circumstances, and what they can expect from certain decisions they make.
Appraisers and umpires should attend too. They have the unique benefit of obtaining a certification that can distinguish them from others in their field.