As insurance companies and agencies search for solutions to address their business problems, looking to the cloud may be among the answers, according to such industry consultants as Bob Hirsch, a director at Deloitte Consulting.
And by delivering technology capability on demand, cloud computing has indeed started to become an attractive option for agencies wishing to reduce the costs of maintaining IT infrastructure. Cloud computing also delivers true mobility, allowing agents to access data and applications anywhere, from an Internet-enabled device.
Managing emails through the Engage system avoids the problem of having to manually move messages from an email system to a central repository. This feature also benefits compliance and retention and gives BM&B the ability to serve clients better by providing broader access to correspondence.
No technology except an Internet browser is required on the part of clients or carriers, and Wilson reports external users have had no reluctance to utilize the online workspace. And by being cloud-based and browser-delivered, Engage addresses agents’ mobility needs.