Matt Frierson Continues Young Agent Discussion - nGI

Matt Frierson discusses generation gaps, recruiting young workers and more.

Matt Frierson, CIC
Partner Pierson & Fendley Insurance Agency
Years at company: 9 years
College: Texas A&M University, '97; MBA: Sam Houston State University, '98
Organizations & Awards: IIAT Young Agent of the Year 2011, Independent Agents of Paris

Read Matt's previous nGI Q&A

What is an important lesson you learned when joining a professional working environment? 
How you see yourself will go a long way in determining others perception of you. If you want to be a success, be aware of your actions in every aspect.  If you treat your position as a ‘job’, not only will others not take you seriously…but you’ll begin to believe it too.  If you see your position as a career, you think in those terms and others will see you as someone who’s got bigger aspirations in mind.

Gen Ys often change jobs—7 times in their 20s, according to research. How can employers retain young talent?
I switched jobs 3 times in my first 3 years after graduate school, and the reason was simple (none were related to insurance). I was tossed into a desk where I was asked to make calls and that was it. No talk of how the company could benefit me or where my spot was in the future.  Simply, commission. That is great financially, but I think younger workers are actually worried about where they will be 20 years from now and if the answer is ‘still sitting at the same desk’ then many won’t accept it. Employers need to share their vision and let everyone know what the possibilities are.

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