In two words: Be kind! Life is hard. Change is hard. And because life keeps changing, leadership is very hard.
In a hard world, it is difficult for us to take the time to be kind. And one of the things we all agree needs to change to make things better—the economy, of course—is moving at a snail’s pace. For some reason, this causes us to want to rush everything else. Hurry, hurry! Maybe if we get everything else done faster it might balance out the slow recovery. If we can just move faster, maybe we can make up for lost time. Have we forgotten, in all the rush, to just be nice?