With more than 12 acquisitions and mergers since starting business in 2006, Lapre Scali & Co. Insurance Services LLC, Scottsdale, Ariz., keeps growing with offices in Arizona and Nevada and licensed in all 50 states. Terry Scali, CEO of Lapre Scali, first acquired assets of National Commercial Insurance & Surety Specialists Inc., and following the successful growth and sale of Scali’s first agency, he saw an opportunity to build another new and bigger firm by partnering with Mike Lapre and his successful operations. Lapre and Scali knew each other from previous insurance activity in the marketplace.
Lapre Scali updates its producers and account managers on process and procedures, regulatory environments and form/coverage changes, and all have access and use an in-house electronic resource center managed by the agency for all related information, guidance and checklists to help provide the best possible value and service to meet the customer’s needs. Lapre Scali offers weekly administration meetings to further facilitate changes and updates on an agency-wide basis through video and teleconference.
The legal and regulatory environments in which Lapre Scali operate are constantly monitored and audited by coverage experts, who also work with its agents and account managers to ensure that Lapre Scali holds itself to the highest standards in servicing current and prospective customers.