As part of its ease-of-doing business strategy, the Chubb Group of Insurance Companies is providing agents and brokers access to commercial account-related loss information around the clock.
"Online business loss runs create an efficient way for Chubb to provide critical information to agents and brokers in a consistent and compliant manner," says Suzanne Witt, vice president of commercial strategic marketing for Chubb. "Providing agents and brokers with electronic access to loss run information for commercial and specialty lines of business on an account basis, not just a policy basis, offers them a more holistic view of their clients' business."
Authorized agents and brokers can access three- or five-year business loss run reports for all property/casualty and specialty lines, except risk management and surety business, through @chubb, an online portal for agents and brokers. Reports may be printed or saved to a specific file within an agency management system.
"By responding to our agents' and brokers' number-one service request, we have eliminated their need to request loss information from Chubb's staff," says Witt. "This online tool is an integral component of our expanding e-commerce capabilities, which seek to streamline the business process for our customers, agents, and brokers."
