eLynx, a portfolio company of American Capital Strategies Ltd. and provider of a secure electronic document communications network for the financial services industry, announced the newest release of its uSign electronic signature technology. uSign helps insurance carriers and other financial institutions enable customers to review and approve sensitive documents securely via the Internet. Its electronic signature technology eliminates reliance on paper.

To identify potential areas for enhancement, eLynx worked with its clients and partners to identify how uSign could be improved to make a positive impact on their businesses. This process identified several areas where the user experience of the signing service could be enhanced–for consumer end users as well as those within the organization–with more logical and descriptive design.

"Not very long ago," says eLynx CEO Phil Huff, "a completion rate of more than 30 percent for electronic document signings was considered a great success. Now, eLynx clients are enjoying completion rates as high as 60 percent. With an even greater emphasis on user experience, we're expecting those rates to rise even higher."