George Grieve is the CEO and founder of CastleBay Consulting (www.castlebayconsulting.com), a leading insurance consulting and services provider. Prior to founding the company, George was a consulting principal with IBM's Insurance Solutions Unit, specializing in large-scale business and systems integration projects for leading U.S. and Canadian insurers. He is a regular contributor to Tech Decisions magazine, writing the bi-monthly column "Shop Talk."