Rate Insurance, LLC launched a new AI-powered customer service tool developed in partnership with Exavalu. The Salesforce Agentforce Assistant is designed to help agents serve more customers efficiently by sharply reducing the time needed to locate critical information — without compromising the personalized, white-glove service for which the company is known. The AI tool streamlines internal research processes and is built to enhance, not replace, human interaction. This solution empowers sales and service teams to deliver faster, more personalized support at scale.
Duck Creek Technologies has been positioned by Gartner as a Leader in the 2025 Gartner Magic Quadrant for SaaS P&C Insurance Core Platforms, North America. The evaluation was based on specific criteria that analyzed the company’s overall completeness of vision and ability to execute.
OneDigital announced a majority investment from funds managed by Stone Point Capital and Canada Pension Plan Investment Board. The transaction values OneDigital in excess of $7 billion and will support the company’s continued growth through a combination of organic expansion and strategic acquisitions. Stone Point Capital and CPP Investments will make this investment through the acquisition of a stake from existing shareholders including Onex Partners, which will remain a significant minority owner.
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