USAA says this expansion is designed to support its increasing membership, which grew by more than 1 million members last year. (Credit: Tada Images/Adobe Stock)
USAA has announced plans to add over 500 positions over the next two years with the addition of a new office facility in Chesapeake, Virginia. According to an announcement on LinkedIn, the new 200,000 square-foot office building will feature a state-of-the-art claims training center, on-site dining and fitness amenities and a modern, collaborative workspace.
USAA says this expansion is designed to support its increasing membership, which grew by more than 1 million members last year.
"We are thrilled to be expanding our presence in Chesapeake," Randy Termeer, president, USAA Property and Casualty Insurance Group, said in a release. “With the addition of 1 million new members last year, it is crucial that USAA has the space and facilities to ensure employees can continue to deliver the exceptional service members expect and deserve.”
The new office is located just a few minutes from USAA’s current Chesapeake facility. The carrier’s presence in the city is rooted in its proximity to 20 nearby military installations and service headquarters. This allows USAA to engage more effectively with the military community and attract talent from the 15,000 skilled military personnel who transition to civilian life each year.
“USAA is honored to be a part of Chesapeake's community and to serve the military families who call this region home,” Termeer continued in the announcement. “Our new facility will allow us to remain a top employer in the Hampton Roads region for dedicated teammates and to consistently deliver exceptional value to our members.”
USAA plans to begin work on the new Chesapeake office space in March 2026.
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