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More than a third of U.S. employees say they spend hours working on emails every day, according to a survey by ZeroBounce.

Thirty-five percent of workers spend between two and five hours in their inboxes, the data showed, with 90% checking their emails at least once every day and 60% saying it’s their preferred communication tool at work.

At the same time, the primary reason consumers unsubscribe from emails is that they’re getting too many.

“Most people check their inboxes because they use email at work,” ZeroBounce said in the report. “But 41% said they log into email to keep in touch with family and friends. Also, 41% of them are looking for discounts.”

Other key takeaways…


  • Eighty-six percent of respondents said they have at least three email addresses, while 93% said they use email every day. Only 6% of them make an exception if they’re on vacation.
  • Forty-two percent check their inboxes three to five times a day, while 35% of survey participants said they spend less than an hour on email every day.
  • Seventy-nine percent of people check their email because they receive critical work messages, while 41% of respondents check email looking for discounts from brands.
  • Forty-six percent of people said that the primary reason they open all emails from a brand is that the brand always sends them relevant messages.
  • Sixty-four percent of people check their email primarily on mobile.
  • Sixty-seven percent of respondents prefer short emails, with only 6% saying they enjoy longer emails.

Meanwhile, the cyber insurance market peaked at roughly $17.77 billion in 2024 and is projected to reach $21.67 billion in 2025.

“The cyber insurance market is ever changing with new insurance companies entering the market and others departing,” said Arthur Armstrong, a partner in Reed Smith’s insurance recovery group.

“Likewise, policy forms are continuously evolving to address new and different cyber risks,” he added. “Unfortunately, this has led to more exclusions and sublimits that negatively affect cyber coverage overall. A policyholder should work with an experienced broker to ensure that it is obtaining appropriate coverage with respect to scope and available policy limits.”

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