Handling catastrophic claims requires a multidisciplinary approach, with success hinging on the collaboration of adjusters, case managers, medical professionals, cost containment teams, and legal experts. Leveraging all available resources is required to provide the best possible outcome for these injured workers.
An organization may have more questions than answers following a catastrophic work injury. How do you ensure the well-being of the injured worker’s family? What about coordinating home modifications or managing potential behavioral issues?
The slideshow above illustrates some of the most common questions fielded by Safety National's catastrophic claims team.
Carol Franklin is Safety National’s senior medical manager; Karen Clifton is the company's director of Cost Containment; and
Christa Manwaring is senior claims manager at Safety National. This article first published in Carrier Chronicles, a Safety National News Source, and is republished here with permission.
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