
Each year, the PropertyCasualty360 Agency of the Year program celebrates independent agencies that represent the very best the industry has to offer — those that go above and beyond to redefine excellence in their field.
This year’s Agency of the Year honorees demonstrate an exemplary focus on innovation, community involvement and customer-first service. These three agencies have set a standard for the rest of the industry to follow by utilizing cutting-edge solutions and processes while maintaining the human touch that is integral to building trust with customers.
Hawaii-based Atlas Insurance prides itself on its customer-centric service while also focusing on the professional development of agency employees. The solid framework of their business is bolstered by a strong female and minority-led leadership team, a culture of mentorship, new learning opportunities and an open channel of communication between leadership and employees.
Insurance Nation was founded in Miami in 1998 with the goal of building an agency that would take extraordinary care of both its customers and employees. In addition to its compassionate approach to service, Insurance Nation’s success also comes from its ongoing pursuit of innovation and its willingness to embrace cutting-edge technology to revolutionize the insurance experience and create a new standard for customer satisfaction.
Our third 2024 honoree, Empire Insurance Group, focuses on a service-first approach to ensure clients have all of their insurance needs met while also taking care of its “family” of employees and remaining deeply involved in their community. The Minnesota group started from scratch in 2009, and has since grown to include 18 licensed agents.
Overall, the firms that make up the 2024 Agency of the Year winners demonstrate the value of innovation, human connection and community involvement in creating a successful independent insurance agency.
We invite you to click on each of the agency logos below to read the stories behind this year’s Agency of the Year honorees.
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