IMG appointed Susan Yates as its new chief customer officer. She held several senior leadership roles at Falck Global Assistance. Baldwin Group announced the following appointments:
- Amy Carlisle - president of MGA solutions
- Austin Rock - president of capacity solutions
- Ryan Fauls - chief technology officer
- Andrew McBride - group chief claims officer
- Lope Garcia - global reinsurance chief claims officer
- Brent Tredway - sole president
- Brennan Paris - president
- Chris Carlson - chief operating officer
- Kelly Bellitti - chief pricing and portfolio actuary
- David Valzania - chief underwriting officer
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