When asked which factors most influence how insurance agents evaluate and select commercial carriers, their top responses (in order) were 'products and coverage' followed by 'responsive service' and 'claims management.' (Photo: Shutterstock)
This is the third and final installment featuring the results of the 2019 NU/PIA Independent Agent Study conducted by Flaspöhler | NMG Consulting.
Taken as a whole, the survey comprises a comprehensive view of the successes and challenges of today's independent insurance agents.
"Overall, the study show a continuing high level of satisfaction with their carrier relationships, and stability in commissions compensation with more than half of agents reporting an increase in their compensation," says Mike Becker, executive vice president and CEO of the National Association of Professional Insurance Agents (PIA), which we teamed up with to produce the Agent Study.
See also:
- 2019 survey: Independent agents say challenges persist
- Results are in: The 2019 NU/PIA independent agent study
- 2019 Agent Study: Major business lines, sales goals and more
Carriers interested in learning more about the complete Flaspöhler Study should contact Karan Sabharwal at Karan.Sabharwal@NMG-Group.com, who is a principal of NMG Consulting.
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