The world of insurance claim management is as large as the world itself. When a service is required, it can be for nearly anything, anytime, anywhere on the planet. Program requests can range from large, complex losses, to lower severity, less complex claims, to catastrophe services, managed and direct repair and even investigative services. It's a big world out there, and it helps to have a company of proportionate size and experience as a partner.
Crawford & Company® (www.crawfordandcompany.com) is the world's largest publicly listed independent provider of claims management solutions to insurance companies and self-insured entities with an expansive global network serving clients in more than 70 countries. As such, they offer cost-effective resources and programs that cover the entire spectrum of losses from first notice through payment and repair. With a global reach, specialized expertise and over 75 years of experience in the industry, Crawford® offers best-in-class practices and procedures to meet the specific needs of clients — anytime, anywhere.
Crawford's 360-degree approach encompasses a broad range of services and solutions, working as a trusted partner to get claims into the right hands with the right expertise. Whether a client utilizes one service, or a combination of services, Crawford provides them with the Total Property Solution.
A Full Range of Solutions
For large complex claims, Crawford's Global Technical Services® (GTS™) provides a definitive offering for major incident claims handling, organized around key industry segments, focusing experience and expertise on the specifics of those particular businesses. Industry groups include agriculture and food, aviation, building and construction, cyber risk, engineering, marine and transportation, media and entertainment, mining, power and energy, retail, technology and communication.
Crawford's Premier Property Services team provides distinction and experience for the handling of mid-size to large commercial losses, including builders' risk, multi-family and construction defect, as well as larger loss and complexity claims for personal lines. They offer expertise in coverage evaluation and application, as well as evaluation of business interruption, loss of rents and tenant's betterments and improvements.
For high-frequency claims, Crawford's U.S Property & Casualty™ field operations team is "always on," standing ready to address residential and commercial claims with operations in 50 states and the support of more than 3,000 U.S. employees. The team is able to coordinate losses from desk-to-field, with management of experts, attorneys and vendor partners.
Crawford's Contractor Connection® is the largest independently managed network of contractors servicing the insurance industry and offers the expertise needed for residential and commercial claims of any size. Their network of more than 5,000 general and specialty contractors operate in the U.S. and Canada and are rigorously vetted to ensure a high level of service.
Crawford Catastrophe Services™ is the insurance industry's leading independent adjusting resource, servicing natural disasters (including flood), corporate mass torts, and temporary services. They are the largest, most experienced and credentialed catastrophe field force in the industry with more than 40 years of experience. Notably, they have handled the top 10 insured loss-producing hurricanes in the U.S., with a proven track record of success.
With the recent addition of WeGoLook™, Crawford will expedite claims management by leveraging on-demand inspectors (Lookers®) in the field. WeGoLook offers more than 30,000 Lookers across the U.S. and Canada and is currently expanding globally. That means claims will be handled faster while data will be captured quickly and securely.
Additional Services Found in Crawford's Total Property Solution
Forensic Accounting Services (CFAS) offers experienced accountants and CPA's to handle all of their client's claims-related forensic accounting needs.
Contents Services provides accurate pricing of consumer goods when a claim involves property contents.
Desk Adjusting offers third-party administration, trust fund management and data management.
Contractor Referral Program offers contractor-agreed repairs through Contractor Connection at no additional cost when using Crawford's property services for property estimating.
With all of these services, combined with a global reach and decades of experience, Crawford & Company's Total Property Solution has got you covered.
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