Accenture Enhances Core P&C Software Solutions

Accenture announces the release of enhanced versions of its policy administration, claims management, and billing software, designed to help property & casualty insurers improve customer service by processing policies and claims more efficiently.

The software upgrades are engineered to support faster development of insurance products, increasing speed to market and improving ease of use for the carrier, agents and policy holders, according to Accenture.

"The ability to recognize and capitalize on industry changes will separate the winners from the others," says Michael A. Jackowski, global managing director of Accenture Software for P&C Insurance. "Delivering new customer insights, insurance products, and enhanced services at speed is clearly the new lifeblood. To that end, we have enhanced our software with configuration and third-party integration capabilities to make them easier to implement and to change."

Accenture Duck Creek Billing (release 5.2) enhancements include:

• Workflow interface and user navigation to improve productivity of both technical and non-technical users.
• Commission options that enable carriers to customize agent commission plans.
• Configurability that enables carriers to deal with non-standard billing situations such as policy cancellations, out-of-cycle bill types, renewal plan changes, and payments.

The new release of Accenture Claim Components (release 10.3) features:

• A library of integration adapters and accelerators, enabling integration with third-party applications.
• Enhancements to the software's codeless configuration, allowing for customization of business event definition and workflows, facilitating easier system behavior changes.
• Configuration management tools that drive upgrades.
• Injury benefit processing and financial authority options, for financial management.

Finally, the new release of Accenture Duck Creek Policy Administration (release 5.2) includes:

• A new product modeling feature within Accenture Duck Creek Product Studio. A product lifecycle management component allows business users to experiment with product changes and improve carrier profitability by delivering new products to market faster.
• Updates to Accenture Duck Creek Templates. The product templates within Accenture Duck Creek Policy Administration accelerate the process of loading of ISO circulars and rule updates for the U.S. market. Additionally, installation of multiple lines of business can now be automated.

"Our latest release demonstrates the synergies our customers gain when using our integrated suite of Duck Creek P&C software," says Jackowski." With configurability for both products and process, Accenture Duck Creek Property & Casualty Software delivers faster implementations and upgrades while providing insurers of all sizes with a powerful and comprehensive P&C software suite."