Top 5 Auto Insurers in Customer Satisfaction by Region

J.D. Power has released its 2012 U.S. Auto Insurance Study, which finds that overall satisfaction with insurance companies increased 14 points over last year, rising to 804 on a 1,000-point scale. This is the highest satisfaction level for insurers since the study was launched in 2000, the marketing-information firm headquartered in Westlake Village, Calif., says.

See story: Policy Offerings More Important to Consumers Today Than Agent Interaction

Unlike in the past, there is no overall company winner in this year's report. Instead, J.D. Power broke the results down into seven different regions.

Click “next” to see the top five auto insurers in overall satisfaction in each of the seven regions.

California

1. Wawanesa: 823 points (out of 1,000)

2. Automobile Club of Southern California (AAA): 807

3. State Farm: 806

4. GEICO: 801

5. The Hartford: 798

West

1. State Farm: 837

2. West Average: 810

3. GEICO: 808

4. American Family: 804

5. The Hartford: 803

Central

1. Texas Farm Bureau: 857

2. State Farm: 832

3. GEICO: 830

4. American Family: 816

5. Shelter: 814

Southeast

1. Farm Bureau Insurance Tennesse: 828

2. North Carolina Farm Bureau: 823

3. State Farm: 821

4. GEICO: 815

5. Kentucky Farm Bureau: 814

North Central

1. Auto-Owners Insurance: 828

2. State Farm: 828

3. Erie Insurance: 823

4. COUNTRY: 814

5. Grange Insurance: 807

Northeast

1. Amica Mutual: 867

2. New York Central Mutual: 811

3. GEICO: 793

4. Liberty Mutual: 792

5. State Farm: 792

Mid-Atlantic

1. Erie Insurance: 834

2. State Farm: 813

3. Mid-Atlantic Average: 807

4. Nationwide: 800

5. Travelers: 800