Mitchell International, Inc., a leading provider of technology, connectivity and information solutions to the property and casualty claims and collision repair industries, headquartered in San Diego, has announced the release of OEM Advisor. The new data-driven solution fully integrates OEM repair procedures within the body shop estimating and repair work flow.
With OEM Advisor, collision repair shops can link from the repair lines in the estimate directly to Mitchell's RepairCenter TechAdvisor OEM database to quickly access the step-by-step repair information associated with the specific part or procedure.
"Adding OEM Advisor to RepairCenter, Mitchell's industry-leading collision repair shop management software, is a significant addition that we're really excited about. This enhancement reinforces our focus on developing our auto repair software solutions to help shops improve their workflow and efficiency at every stage of the collision repair process," Mitchell's Vice President of Repair Solutions Jim O'Leary said. "We are committed to continually integrating new tools, technologies and data into our automotive repair shop software solutions in order to help collision repair shops simplify and optimize their businesses."
OEM Advisor allows users to navigate intuitively from the estimate's repair lines to the corresponding article within the TechAdvisor database. With the exact repair data they need just one click away, shops are empowered to quickly restore today's complex vehicles back to pre-accident condition. In addition, estimators and body shop managers can use the solution to create custom repair reports documenting the repair that they can share with their insurance partners. This will streamline the claims management process and helping improve the customer experience by connecting all partners involved in the collision repair claim.
RepairCenter is the industry's first shop workspace, building on the strength of Mitchell's market-leading business management systems, repair information content, and customer satisfaction services functionality. RepairCenter's flexible design allows auto body shops to select the tools they need to create a customized Workspace that meets their exact needs, and then add modules as their business grows.
Visit www.mitchell.com to learn more about RepairCenter and Mitchell's other solutions for collision repair facilities.
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