ClaimVantage, a provider of claims administration software and services, announced its solution for absence management—an integrated product for managing allowed absence, short term disability (STD), and complex regulations like the Family Medical Leave Act (FMLA). The solution is a workflow-driven, rules-based, application that enables accurate and efficient decision-making.
Combining absence, STD, and FMLA in a single integrated solution reduces the amount of coordination and rework in claims administration. It also balances and prioritizes independent, but interrelated, information required for making accurate adjudication decisions.
The ClaimVantage solution provides the ability to track the FMLA time concurrently with disability in the event that an employee is eligible for leave. Each component of the solution is also available independently.
Administering absence, STD, and FMLA requires an understanding of complex, disparate, and potentially conflicting regulations and employment rules. Administering the rules incorrectly opens the door to litigation. Employees can also easily take advantage of ill-informed or defensive positions on FMLA or other regulations and union rules.
"Supporting a single point of intake makes sense for companies prepared to integrate the solution," says Leo Corcoran, chief executive officer ClaimVantage. "We can start the actual request process with the employee answering questions on a Web-based self-service portal. Having those answers linked to more than one set of rules around FMLA, STD, and absence allows the solution to weigh and evaluate layers of complex and potentially conflicting requirements and data."
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