Mitchell International, Inc., a provider of information, workflow and performance management solutions to the property/casualty claims industry, announced the availability of the SmartAdvisor Health Ticket and PPO Lookup Directory, powered by VIIAD, to its medical bill review platform for workers' compensation claims.
Both the SmartAdvisor Health Ticket and Lookup Directory are Web-accessible claim communications and PPO compliance solutions designed to make critical claims information available to all parties to a workers' compensation claim, as well as reduce claims costs by increasing PPO and ancillary network participation.
"Mitchell is pleased to have struck another strategic partnership, this time with claims technology innovator VIIAD, that allows insurance payers to further leverage SmartAdvisor's extended specialty pricing, PPO networks and compliance expertise," said Nina Smith-Garmon, senior vice president and general manager of the Mitchell Workers' Compensation Solutions Division. "The SmartAdvisor medical bill review platform is an industry leader because of the depth and breadth of our medical bill review offerings that deliver more opportunities enabled by innovative technologies to help contain claims costs."
The SmartAdvisor Health Ticket and Lookup Directory are both accessed through a Web-based application by claims examiners and managed care experts, allowing them to locate participating PPO providers and other information relevant to a workers' compensation claims transaction.
The SmartAdvisor Health Ticket provides real time, specific and printable care instructions to all parties involved in a claim, helping clients increase PPO penetration with resultant savings, avoiding unnecessary care and improving the quality and timeliness of care.
The Lookup Directory creates and customizes panel postings, creates customized directories for printing or electronic distribution and provides tools for users to nominate providers for recruitment. It is customizable and accessible at any time by multiple users and touch points, and integrates any PPO network's data and additional cost containment vendors already in use by customers.
April Stiles, COO for VIIAD, said, "VIIAD looks forward to working with Mitchell in order to offer SmartAdvisor customers a state-of-the-art set of claim communication and PPO compliance technologies that improve workers' compensation claims for everyone involved. Injured workers receive the detailed information that will help them heal and return to work faster, and insurance payers are able to improve their claims processes by accessing the savings available from pre-negotiated networks and providers, enabling a more efficient, cost effective claims process."
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