Winner Profile: SunGard: iWorks Navigator Illustrations
SunGard Focuses on Solution Alignment
Candace Adams
As a global software and technology company, SunGard knows how important it is to align its products to address specific customer needs. For the company's highly configurable iWorks Navigator Illustrations solution suite, such alignment is key to its success.
"As a strategic solution, it is imperative we understand our clients' business and distribution requirements during an implementation to support their goals," says Candace Adams, senior vice president of iWorks Navigator Illustrations. "Our product is successful because of the way we partner with our clients early in the process to ensure we understand their objectives so we can align our solutions to meet those objectives."
iWorks Navigator Illustrations, winner of a RAVE Award in the illustrations category, is a suite of solutions designed to help companies increase sales and improve operational efficiencies. Clients increasingly are focused on leveraging characteristics of iWorks Illustrations product engines and marketing presentations to achieve their revenue objectives, relates Adams. Built on Microsoft .NET tools, iWorks Navigator Illustrations can be deployed online as well as in a disconnected environment.
Customer Quote:
SunGard iWORKS Navigator
We have never missed a product introduction deadline due to the collaborative efforts of [company] staff and SunGard staff.
The client-server application can be easily integrated with other systems as well as maintained by internal staff. "One of the features our clients like is once they've implemented and deployed iWorks Navigator Illustrations, they can maintain it on their own, using the same tools we used to develop the product to change rates, alter product definitions, or revise illustration pages," Adams says. "This helps clients reduce costs and improve speed to market."
SunGard's iWorks solutions are installed in more than 2,500 sites in 50-plus countries. More than half of the top-50 life insurance companies ranked in the Global Fortune 500 use the solution, according to Adams. Customers value SunGard's industry experience and the depth and breadth of its solutions, Adams affirms. "Because our staff is so knowledgeable in this industry, we're able to understand key business problems right away," she says. "Our focus is not so much on how the technology is developed but on how the technology plays a role in aligning the solution to clients' problems."
Honorable Mention: iPipeline Illustration Suite
Our solutions deliver increased selling power at the point of sale through an integrated illustration suite that delivers speed to market, ease of use, and attractive presentations, empowering producers to sell effectively and often.
–Michael Persiano, vice president, marketing
Customer Quote:
iPipeline Illustration Suite
Very willing to work with us and squeeze in any changes we have last minute.
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