NU Online News Service, Aug. 21, 10:57 a.m. EDT
Zurich in North America yesterday launched a micro-Web site "Zurich HelpPoint Windstorm" with information for businesses on actions to take before, during and after a windstorm.
The Schaumburg, Ill., based company said the site developed by its risk engineering and claims groups will provide its customers and distributors with tools and information to help them prepare for, and recover from, wind events in North America.
The site can be found at http://www.zurichna.com/windstorm.
Armand Fernandez, chief risk engineering officer for Zurich Services Corp. explained in a statement that site will reinforce the HelpPoint brand by providing Zurich commercial property-casualty customers and brokers with a single source to help them prepare for, and recover from, wind events.
"Zurich's expertise in disaster preparation and recovery will help customers and distributors minimize wind storm losses," he said
The company's chief claims officer Jane Tutoki said the goal behind the site's creation is to provide a collection of information resources for Zurich customers and distributors before, during and after a wind event, including hurricanes, tornadoes and windstorms.
Ms. Tutoki noted that in addition to Zurich resources on the Web site, it also contains links to the National Hurricane Center and other resources.
"We help our customers take a pragmatic approach to preparation, depending on how imminent the storm is to their location," she said. "We show them which tasks that require little investment of time and expense can be done when the storm is still a couple of days out versus the higher investment tasks that you would do when the storm is about to hit."
Among items on the site are a definition of a storm and cyclone terminology, and a video of the company's claim team response after Hurricane Ike in 2008.
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