Avizent, a risk management service provider, has released its new VISUAL Claims Studio (VCS) claims administration system. The VCS system, utilized by internal claims staff, gives adjusters a competitive edge when managing clients' workers' compensation, liability, and property claims.
VCS is a Windows-based, client-server application designed to process, manage, analyze, and report claims data throughout the life cycle of a claim. The VCS system was developed in response to the demands of today's risk management industry and the needs of its adjusters. To meet higher performance standards and state compliance requirements, more information must be maintained and shared, enabling accurate measurement and reporting on claims, financials, reserves, and diary action items.
VCS was constructed using the latest Microsoft .NET framework and Smart Client technology. With this structure, Avizent has combined the functionality and performance standards of Microsoft applications with the flexibility and simplicity of an online program. The setup allows for real-time updates, data sharing, customization, and enhanced security.
"VCS represents our business knowledge and expertise as well as direct input across our associate base," says Bob Zamary, COO of Avizent. "The new system gives our claims teams the tools they need to provide superior service to our clients. It also is much more user-friendly than our competitors' systems."
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