Semantic Technology, Underwriting Sessions Highlight Virtual Conference

With such estimates as up to 90 percent of the data received by insurers is unstructured, a carrier's ability to garner quality information and turn it into useful predictive analytics can be extremely difficult.

"Semantic technology solves this problem by recognizing topics and concepts, extracting information, and categorizing it," says Karen Pauli, research director in the insurance practice at TowerGroup. She will provide an overview of predictive analytics and then funnel it down to the problem of unstructured data and how its absence from the data pools utilized by predictive analytics can decrease its accuracy.

Kaleb Adams, assistant vice president of claims research for The Hartford, will continue the discussion by offering the how's and why's of implementing semantic technology from an insurer perspective.

His remarks will include an analysis of the unstructured data problems The Hartford was facing, why the carrier wanted to solve them, the results it has seen having implemented the technology, and the benefits it expects to see in the future.

This session will be moderated by Robert Hyle, associate editor of Tech Decisions.

o Speed and Ease: Underwriting at Its Best, Sept. 24, 3:30 p.m. to 4:30 p.m., EST.

Speed to market and ease of doing business have become two of the most hyped phrases in the world of insurance. This session explores the latest trends, strategies, and implementations that maximize automation efficiencies between underwriters and agents to turn the hype into profitable reality.

Speaking are Robert J. Asensio, chief information officer of Darwin Professional Underwriters, and Donald Light, a senior analyst at Celent. The session is moderated by Sharon Schwartzman, editor-in-chief of Tech Decisions.

Other sessions include:

o The Great Debate: Federal vs. State Regulation, Sept. 24, 11 a.m to noon, EST.

The president of the National Association of Insurance Commissioners, Sandy Praeger of Kansas, faces off against the president of the American Insurance Association, Marc Racicot, in a debate over whether state regulation merely needs to be reformed or whether it would be better for consumers and the industry if Uncle Sam offered an optional federal charter.

"With Congress considering the creation of a national Office of Insurance Information as well as bills to set nationwide standards for oversight of surplus lines, reinsurance, and producer licensing, this debate is more than just academic," says NU editor-in-chief Sam Friedman, who will moderate the discussion.

o The State of ERM–Enterprise & Entrepreneurial Risk Management, Sept. 25, 11 a.m. to noon, EST.

Moderated by NU assistant managing editor Caroline McDonald, this session offers two parts, each led by board members of the Risk and Insurance Management Society.

The first section–featuring Daniel Kugler, assistant treasurer of risk management at Snap-On Inc.–shows how "entrepreneurial" risk management can raise risk managers' profile, promote their value, better measure results, and develop relationships with peers and senior management. Tips will be offered for getting the most out of captives as well as repositioning risk management's goals and processes to become a profit center.

The second part–featuring John Phelps, director of business risk solutions for Blue Cross and Blue Shield of Florida–reveals results from a newly released RIMS survey on enterprise risk management. Among the questions: How widespread is ERM? How effective is it? To what extent is the C-Suite engaged in the ERM process?

o What Does It Take to Tackle Workers' Comp Risks?–Sept. 25, 12:30 p.m. to 1:30 p.m., EST.

The three winners of NU's second annual Award for Excellence in Workers' Compensation Risk Management share the secrets of their success in a session moderated by Friedman.

Risk managers from ServiceMaster (David Hopps), The Walt Disney Company (Tim East), and Select Staffing (Fred Pachon) provide practical insights on how to reduce accident frequency and severity, improve back-to-work performance, and more effectively manage claims–all while gaining senior management and companywide support for loss control and safety initiatives.

Other sessions at the virtual conference include:

o Hail Damage to Roofs, Sept. 24, 12:30 p.m. to 1:30 p.m., EST.

This course gives students a comprehensive look at hail damage to all major roofing types. Among the points discussed is hail damage to asphalt composition shingles, wood shingles and shakes, concrete and clay tiles, slate, built-up roofing, modified bitumen roofing, single-ply membranes, polyurethane foam, and metal roofing.

o Claims in a Climate of Change, Sept. 25, 2 p.m. to 3 p.m., EST.

This session, moderated by Claims editor Eric Gilkey, confronts the fact that whether or not global warming is a reality, there are already legal cases and insurance claims being tendered.

In this free-form discussion, an insurance defense attorney and a coverage expert will explain what constitutes a global warming claim, summarize current climate-change litigation, and provide guidance in assessing whether coverage might apply.

Speakers include legal expert Suzanne Badawi, a partner in the law firm of Luce Forward Hamilton & Scripps, and coverage expert Diana Reitz, editorial director of FC&S Online, an affiliate of Tech Decisions.