Pitney Bowes Group 1 Software has entered an alliance with Sun Microsystems to provide insurance companies with an integrated management solution for the handling of non-life and life insurance claims. As a member of the Open Claims Alliance (OCA), Pitney Bowes Group 1 Software and its partners have developed a solution that enables insurance companies to process claims more rapidly, reduce operational costs, and better identify claimants.
The OCA is comprised of The Claims Company, business process consultants, and four technology partners: Sun, Group 1 Software, edgeIPK, and Haley Limited. Through processes and technology integration, the solution helps reduce operational risks and costs. The integrated claims solution empowers insurance carriers to process claims in minutes rather than days while optimizing the resources spent on claims investigation. Additionally, by enhancing the experience for genuine claimants, the solution can help increase loyalty and customer retention. "Sun Microsystems is excited about the prospect of delivering a best-of-breed, composite application with its partners to the insurance industry. The modular approach of this application and transactional pricing options available through our software-as-a-service program, Solaris On Demand, create a real difference in the way insurers can address this key core system replacement," says Brian Turner, Sun's head of insurance for America's and Europe.
"Sun's Integrated Claims Solution helps CEOs, CFOs, risk managers and claims departments make informed decisions on accurate, timely data," says Bill Sinn, strategic industry manager, insurance, Pitney Bowes Group 1 Software. "Designed by industry experts who know what the industry needs to be successful, this solution is easy to deploy and avoids the need for major investments in infrastructure."
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