DRC Introduces Automated Underwriting Tool

DRC has announced the introduction of DecisionMaker Assistant, the latest addition to DRC's DecisionMaker solution suite. DM Assistant enables real-time automated underwriting at point of sale.

With DM Assistant, property/casualty carriers can offer their distribution channels once-and-done, real-time service for quoting, underwriting rules, and point-of-sale policy fulfillment. Unlike traditional environments where rule changes require time, programming, and additional sales training, with DM Assistant business users are empowered to promote new rules, forms, and output throughout distribution channels.

Anchor General currently is utilizing DM Assistant for its agency auto point-of-sales process in Texas and California. Arizona will be released by Sept. 30. John Amat, CIO for Anchor, says, "By implementing DM Assistant, we have reduced our average customer sales cycle to three to four minutes compared with the seven days it used to require. We have confidence we are pricing properly, with customers quickly being issued a policy and identification cards. The days of prolonged underwriting review for new business are over."

With DM Assistant, much of the sales process is automated with any inadequate or conflicting information quickly identified, resulting in the notification to the point of sale to allow for correction and resubmission. Once approved, a policy declaration page and insurance identification cards are printed. The closed loop and streamlined process provided with DM Assistant ensures enforcement of best practices and a 'once and done' method for policy fulfillment.

"Our customers increasingly are asking for straight-through processing for new business," says Karen Yamamoto, DRC's vice president of product development. "DM Assistant delivers this capability while ensuring enforcement of underwriting rules for each risk to provide optimum self-service for all distribution channels."