The Chubb Group of Insurance Companies said it will be providing its ethics training program for its independent agents and brokers in 19 additional cities this year.
Last year, more than 500 agents and brokers participated in the program in 13 major U.S. cities, the company said.
The program consists of a half-day ethics workshop and a quarterly newsletter, the Warren, N.J.-based insurer said.
John J. Degnan, Chubb's vice chairman, chief administrative officer and chief ethics officer, commented, “To retain the hard-earned trust of our mutual customers, it's important that we help our distribution force keep abreast of the latest best practices in this area.”
The company said its Business Ethics Workshop provides participants with an ethical decision framework they can apply to difficult business situations and heightens their awareness of potential ethical issues through case studies.
David Schmidt, associate professor of business ethics at Fairfield University's Dolan School of Business in Fairfield, Conn., teaches the workshop.
Chubb said the insurance departments of 38 states have approved the workshop for continuing education credits.
The insurer explained that its ethics and compliance newsletter helps reinforce the workshop's teachings. The quarterly online publication, which will be distributed to 30,000 agents and 5,000 U.S. agencies, includes articles by Mr. Schmidt and others, links to recent insurance regulations and news items, and discussions of hypothetical ethical dilemmas.
The first edition of “Chubb's Ethics and Compliance Newsletter” is available at www.chubbemail.com/files/ChubbEthics_Issue1.html.
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