Who's Using What

Vital Forsikring ASA, Norway's largest life and pensions insurance company, has selected the policy-based runtime governance software from AmberPoint for a new core pension system.

Public Employer Risk Management Association, Inc. (PERMA), New York's largest member-owned municipal association providing workers' compensation for public entities, has gone live with Tropics Software Technologies' Claims System.

Blue Cross and Blue Shield of Kansas City and Blue Cross and Blue Shield of Massachusetts have chosen Benefitfocus.com, Inc., to deliver electronic billing to their members. The carrier anticipates reducing costs by replacing paper-based processes with Benefitfocus eBilling, an interactive electronic billing platform.

St. Paul Travelers has selected PolicyWriter software from Adaptik as a platform for policy administration. A project currently is under way to improve and potentially replace the carrier's existing policy administration systems.

Desjardins Financial Security has completed the implementation of iWORKS COMPASS, SunGard's enterprise group benefit administration system. With COMPASS, Desjardins will be able to facilitate the development of online management and investment solutions.

Great American Financial Resources, a provider of insurance and annuities, has licensed InSystems IStream ContentFlow, including IStream Writer, IStream Publisher, and IStream Document Manager. The suite will streamline document production and new-product introduction.

Pacific Blue Cross has chosen a Whitehill Technologies solution to enhance the carrier's existing processes for communicating policy data and agent-specific information to its agents and employees.

HealthMarkets, a health insurer for individuals, the self-employed, and small businesses, is deploying Savvion BusinessManager 6.5 to allow the insurer's employees to collaborate on process improvement, test and rollout solutions, and control daily process-driven business activities.

Employers Direct Insurance Company, a specialty California workers' compensation insurance carrier, has decided to complete its adoption of the entire Guidewire Software insurance suite with its selection of Guidewire PolicyCenter and Guidewire BillingCenter. FCCI Insurance Group, provider of property/casualty insurance for the commercial business owner, has turned to Guidewire ClaimCenter as its new all-in-one claims system for all lines of business.

Celina Insurance Group has signed a contract with Connective Technologies to use Connective's TEAM-UP Download product to promote premier service for Celina's agencies.

Washington State Transit Insurance Pool is using the ImageNow integrated document management, imaging, and workflow solutions from Perceptive Software to manage insurance claims documentation efficiently.

AutoOne Insurance, a part of the OneBeacon Insurance Group, has opted for the EXAMPLE platform from Duck Creek Technologies as the rating solution for the insurer's personal automobile line of business. SUA Insurance is in production with Duck Creek's EXAMPLE. The platform has enabled SUA to offer general liability and commercial auto products to its partner agents via the Web.

Physicians Mutual Insurance Company has licensed the FJA-US Product Machine to facilitate the modeling and development of its insurance products based on IBM's Insurance Application Architecture model.

State Auto is turning to SAS to supply its primary analytic and business intelligence solutions. Using SAS analytic tools and the SAS Enterprise BI Server component, State Auto will be able to utilize company data as a corporate asset, leading to greater efficiency and helping control costs.

Pacific Life Insurance Company has purchased CSC's new wealth management administration software, Wealth Management Accelerator, which allows carriers to provide customers with a type of investment account they can continue to grow even as the account streams periodic disbursements. Pacific Life's life insurance division has selected Microsoft Corp. to help standardize the carrier's data infrastructure--reducing overall costs and bringing improved business intelligence capabilities to employees.

PICC Property and Casualty Company Limited has licensed CLASIC/2 and CATRADER, catastrophe risk management systems from AIR Worldwide Corp., to manage earthquake risk to residential, commercial, and industrial exposures in China.

Blue Cross and Blue Shield of Minnesota has selected PegaRULES Process Commander and Pegasystems Healthcare Payer Industry Framework, both from Pegasystems Inc., to help drive increased customer satisfaction by optimizing pharmacy claims operations and Medicare member enrollment processes.

Mercer Insurance Group has implemented Vertabase Pro software to provide a variety of efficiency-optimizing time management and project management functions. Vertabase is a developer of productivity-enhancing software solutions.

Mutual of Enumclaw Insurance is using the Oracle Database 10g on Linux to achieve an increase in performance while reducing infrastructure costs.

Sammons Financial Group's insurance subsidiaries successfully have deployed the XAware Inc. product Annuity XCelerator. This product connects the annuity business of Sammons' insurance subsidiaries to their broker/dealer network.

Grange Mutual Insurance Company will implement Mimosa Systems' NearPoint for Microsoft Exchange to handle Grange's expanding e-mail information management requirements.

Allianz Life Insurance Company of North America has signed a license for Infravio X-Registry Platform. Allianz Life, one of the primary companies of the Allianz Group, is a provider of fixed and variable annuities, life insurance policies, long-term care insurance products, and health excess of loss insurance products in the U.S.

Central Mutual Insurance has chosen to integrate Group 1 Software's high-definition data solution into its operational policy management system. Group 1's AddressBroker geocoding solution will automate the underwriting process and enable Central to base underwriting decisions on accurate geographical and customer data to minimize risk.

Pan-American Life has selected the Web-based WriteNow point-of-sale underwriting and issuance application from MFX as the platform for Pan-American's bancassurance product, Simple Life, which recently was launched. WriteNow was designed to qualify, rate, quote, bind, and deliver policy documents.

National Farmers Union Property & Casualty Company has licensed the Java-based Fiserv Advanced Billing system from Fiserv Insurance Solutions to handle premium invoicing, cash to application management, and more. Strongwood Insurance Holding Corp. recently decided on the integrated financial and reinsurance systems from Fiserv to support the insurer's growth plans. NLC Insurance Companies, Mountain States Mutual Casualty Company, and Norcal Mutual Insurance Co. have signed contracts with the solutions provider for its PRO Financial general ledger and accounts payable solutions. PRO Financial solutions support financial analysis in addition to streamlining the regulatory reporting processes that are unique to the insurance industry.

Securian Financial Group, Inc., is using NaviSys Home Office to support a new annuity product, SecureLink. NaviSys Home Office is a rules-based policy administration solution that enables insurers to launch and administer the full range of life insurance and annuity products.

The Hartford Fire Insurance Company has licensed AdminServer's policy administration system, allowing the carrier to offer new forward-thinking insurance products while decreasing both the time and cost it typically takes to introduce new products.

The Guardian Life Insurance Company of America is using Dialogue software from Exstream Software as the corporate standard for producing all types of complex insurance documents. Guardian chose Dialogue to create a multifaceted group policy insurance proposal that involved the insertion of complex variable information tailored specifically to the recipient.