Policies and endorsements for several commercial lines of business from Ohio Casualty Insurance now can be issued in real time through its agency interface system, P.A.R.I.S. Express. In addition, Ohio Casualty has enhanced its download capabilities to independent agents for commercial auto, business owners, workers' compensation, general liability, property, package, and its new artisan contractors preferred package. Ohio Casualty writes auto, home, and business insurance policies through approximately 3,500 independent agencies across the country. P.A.R.I.S. is Ohio Casualty's rating and issuance system; P.A.R.I.S. Express is the agency interface component of the system. The proprietary system was developed in-house and offers a streamlined solution for commercial policy processing.
"By providing the issuance and endorsement capabilities through P.A.R.I.S. Express, we are fulfilling our pledge to agents to create a complete interface system that makes it easy for them to do business with us," says Mike Michael, president and COO. "This means agents truly can handle business policies end to end online in an automated process. We have created a complete single-entry workflow environment for our agents." This includes quoting, new-business issuance, endorsement processing, access to electronic copies of policy documents, and download capability for the most widely used agency management systems.
"Agents have had the advantage of using P.A.R.I.S. Express for quoting on accounts for more than a year," comments Michael. "The ability to go one step further to issue the policy and some key endorsements provides an even greater advantage for agents as they serve the needs of their business insurance customers."
The other total processing aspects, such as the download capability for a wider variety of products and online access to policy documents, assist the agents in improving their office workflow efficiency, helping them to save money and become more productive, says Michael.
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