The National Alliance for Insurance Education & Research said for the first time it has chosen two winners for its National Outstanding CSR of the Year Award.
A blue-ribbon panel of judges narrowed the field of 36 state winners to five finalists but then found they could not fairly eliminate one of the top two, National Alliance said.
Instead, the 2005 award will be shared by Miranda M. Wescott and Misty L. Kriskovich.
Ms. Wescott is a personal account manager working with special personal lines account coverages at Chandler-Frates & Reitz Inc., in Tulsa, Okla. Ms. Kriskovich manages the commercial insurance department for Hobson Insurance in Hobson, Mont.
The judges, who included Sam Friedman, editor in chief of National Underwriter, evaluated the finalists based on their individual contributions to the insurance community and the strength of their essays written on the topic, ">>The Four Most Constructive Things a Producer Can Do Now to Help CSRs."
To be considered for the award a candidate must be an insurance customer service representative, or have primary responsibility for insurance customer service duties.
Ms. Wescott and Ms. Kriskovich each receive a cash award of $1,000, a gold and diamond lapel pin, and their names will be inscribed on a sculpture on permanent display at National Alliance headquarters in Austin, Texas. A scholarship will be awarded to both of their employers for participation in any National Alliance program.
In addition to the selection of Ms. Wescott and Ms. Kriskovich as national award recipients, three national finalists were chosen: Cathy M. Cassetta, with BB&T/Iler Wall & Shonter Insurance Inc., of St. Petersburg, Fla; Diane L. Hodas, with Loesel Schaaf Insurance Agency Inc., in Erie, Pa; and Carol "Cricket" Mitchell, with Premier Insurance in Twin Falls, Idaho. They each receive a gold and garnet lapel pin.
Additional information about the award and applications for 2006 are available by contacting National Alliance for Insurance Education & Research at 800-633-2165, via e-mail at alliance@scic.com, or on the Web at www.TheAlliance.com.
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