SALES PRESENTATION
Travelers Life & Annuity has added a life insurance review component to its WebStory sales concept library along with a set of insurance review marketing materials. WebStory is Travelers Life & Annuitys customized, Web-based sales presentation system that allows producers to walk a client through various scenarios, analyzing existing insurance protection and what may be needed to better protect investments. A producer can review with clients whether their recent lifestyle changes, such as marriage, divorce, childbirth, or retirement, have created a need for more or different types of insurance protection. The presentations also can be tailored to meet the needs of trustees.
The presentations work with Travelers Life & Annuitys two illustration systems, the Travelers Life Illustration System and WinFlex. Information derived from those systems is integrated into the WebStory life insurance review. Producers then can choose from a variety of presentation templates, save the presentation in a PDF format, and either print the presentation for clients or send it to them via e-mail.
The marketing materials are available either as individual items or as a kit. Among the items available is a producer checklist that highlights what producers should look for in terms of clients in need of a thorough insurance review. Direct marketing materials in the kit enable producers to follow up immediately with those clients.
SMALL COMMERCIAL AUTOMATION
The Hartford Speeds Up Quoting Submission Process
The Hartford Financial Services Group, Inc., has enhanced its small commercial automation to make quoting and submitting new business applications faster and easier for independent agentswhether they connect to the Internet from their office, their customers place of business, or anywhere else.
The Hartfords ICON 2.0 electronic quoting and submission system offers agents Web-based access, efficient navigation, and features that improve the submission process for the carriers small business coveragesspectrum business owners policy, workers compensation, and commercial auto. Similar support for The Hartfords new Xpand products currently is being piloted.
Key features of The Hartfords ICON 2.0 quoting and submission tool include:
Web-based technologyICON 2.0 is easily accessible for agents via The Hartfords Electronic Business Center (EBC). Registered agents need have access only to an Internet connection; no additional software or passwords are required.
Online sales guide and insurance risk-appetite toolsThe system provides agency access to information about The Hartfords appetite for a particular class of business as well as its likelihood to write a particular account, eliminating the need to open and close multiple tools during the quoting and submission process.
Class-specific underwriting questions and coverage optionsICON 2.0 gives agents a list of required information based on particular risk characteristics. The number of underwriting questions has been reduced significantly, and only those coverage options appropriate for a specific class of business are displayed.
Risk-specific information incorporated into submission processThis feature allows agents to determine the appropriate classification for an account based on its specific risk characteristics.
Once information is submitted electronically through ICON 2.0, it can be serviced from The Hartfords EBC or directly from an agents own agency management system. Agents can view customers actual bills, claims, and policies online through most agency management systems and process endorsement requests on the spot. Agents also can download policy information and direct bill commission statements right into their systemwithout having to rekey information.
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