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Rodney Griffin is director of product management for Emeryville, Calif.-based WorldGroup (www.wgcusa.com). He can be reached at rodney_griffin@wgcusa.com.

Reproduced from National Underwriter Property & Casualty/Risk & Benefits Management Edition, October 17, 2003. Copyright 2003 by The National Underwriter Company in the serial publication. All rights reserved.Copyright in this article as an independent work may be held by the author.




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