Welcome to the resource for IT professionals and managers in the insurance and financial industries. In this new magazine from The National Underwriter Co., you'll find solutions for your hardware, software and network needs with monthly updates, product reviews and in-depth reports from experts in the field.


CoverStory
Knock, Knock
While you nod there (nearly napping?), suddenly therell come a tappingits your agents gently rapping, rapping on your mainframe door.
FeatureStories
Five Easy Pieces
Clear projects. Demonstrable ROI. Short-term results. Yes, you can have it all.
Pipe Dreams
More bandwidth holds the promise of a high-powered, wireless future. But theres good business sense in cutting the cord today.
techDEC update
~ On the Road Again
Better Ways to Manage Remote Workers
~ Customer Service and the Carrier-Agent Relationship
~ The Healthy Heart
Smart Choices for Policy Processing
Departments&Columns
tech update:
~ Technology and insurance news and information
~ Up, Up, and Away
~ Whos Using What
stats watch:
Playing with the Big Boys
Mid-size carriers turn to technology to compete.
case in point:
Royal & Sun Alliance/Satyam
When the carrier wanted to launch a new product, it found help making it entirely electronic.
MetLife Auto & Home/Marshall & Swift/Boeckh
Adding a new book of business added a wrinkle to the revaluation process.
sounding line:
Carriers, Agents, Rating, and the Web
The Internet is changing the dynamic between carriers and agents when it comes to rating technology.
top techs:
This Month:
Scottsdale Insurance Company's Dennis Faggioni and ICW Groups Rory Read
TheRegulars
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