HNC Unveils Comp Software

When a claim is filed, HNC Decision Manager can automatically raise issues concerning medical factors, return to work issues and risks, litigation merits, strategies and costs, allowing adjusters to act on the most critical issues and risk factors, the company said. The system also can recommend a course of action in real-time.

HNC said the technology enables beginning adjusters to have the same body of knowledge and best practices available to them as their more experienced counterparts, resulting in a "best practices" approach throughout the organization.

"Workers compensation carriers, third-party administrators and self-administered/self-insured funds and companies must automate claims decisioning and processing to survive," explained John D'Alusio, senior vice president of strategic business development for HNC. "With HNC Decision Manager for Claims, companies can receive immediate ROI [return on investment] as they automatically deliver the right decision at the right time."

With the software, cases are instantly re-analyzed and new actions recommended when information changes, said HNC.

HNC Decision Manager also reduces risk exposure through identification of fraud, subrogation opportunities, reserving, and the need for case management. Business users can easily modify the system to employ new rules and business policies without having to use scarce IT resources, the company added.

HNC further claimed the system helps reduce litigation by speedy and accurate responses, and manages permanent disability and lifetime medical treatment awards.

Pricing for the systems services delivered via the Internet is done on a per-claim basis, with a $40 per file fee plus a small ("about $1.50″) monthly fee as long as the claim remains open, said Mr. D'Alusio. Companies that host the software in their own systems will also pay a license fee of "about a million dollars," he added.

Further details are available at www.hnc.com.