The Hartford Tops Auto Claims Study
Patricia L. Harman
Customer satisfaction with the claims process following an auto accident is continuing to improve, according to J.D. Power's 2016 U.S. Auto Claims Satisfaction Study.
Patricia L. Harman
Customer satisfaction with the claims process following an auto accident is continuing to improve, according to J.D. Power's 2016 U.S. Auto Claims Satisfaction Study.
In most instances, your results are only as good as your delivery. That's certainly the case in the insurance industry today as agents try to find ways to differentiate themselves from the rest. What makes you stand out? Why are you a better choice for customers? And why should your...
Mark Walls
Workers compensation has been around for more than a century. It was developed as a grand bargain between labor and employers to ensure that injured workers received appropriate medical care and wage-loss benefits while employers received protections against tort lawsuits arising from workplace injuries.
Melissa Hillebrand
A recent report from investment management firm Conning & Co.'s Insurance Research Division dispels a long-held misperception that the wholesale distri-bution channel is substantially more expensive than the retail channel when it comes to placing specialty risks.
Robert Meyers
If your company wasn't impacted by Hurricane Matthew or thesubsequent flooding, consider yourself fortunate.
Amanda Lillis
The holidays are here, and if you are one of the millions of Americans who will be hosting a gathering of friends and family this holiday season, your party to-do list is likely a mile long already.
Barry Seigerman
In 2015, my year-end column covered how to prepare an annual business plan for your organization, and focused on budgets, sales and marketing goals, and objectives for next year. But that's all about your business.
James Capps
Today, more agents and brokers than ever are realizing that technology is an important tool to increase client satisfaction and profitability. However, new investments in technology don't always go smoothly.