Claims Magazine-July 2012

Issue Gallery ›

  • Protecting Objectivity During A Calamity

    Jason Baker

    When there has been a loss of life or property, speculation and the pointing of fingers are never far behind. Thus, protecting objectivity in a calamity can be difficult.

  • Getting the Most from Your Strategic Vendor Relationships

    Kevin B. Abell

    Both parties in every customer-vendor relationship should feel they are in a win-win situation. This type of strategic partnership is imperative when handling forensic engineering assignments and fire investigations.

  • Mission Accomplished: Four Lessons from IASA

    Robert Regis Hyle

    Tech Decisions' Editor discusses his experience at the latest IASA conference and why he returned to the office with renewed inspiration and industry pride.

  • Colorado Is Burning

    Christina Bramlet

    On June 9, lightning ignited what has become the most destructive blaze in Colorados history.

  • Claims Service Will Be Tested By New Risks

    Mark E. Ruquet

    A greater focus on service has led to overall improvement in claims performance, but emerging risks will challenge the insurance industry over the next decade.

  • Game On!

    Douglas Dell

    Millennials want to learn on their own terms, with tools and technologies they have used since childhood. Engage them with online gaming to make training and development fun and fruitful.

  • Examinations Under Oath In Arson Investigations

    Melody S. Mosley

    When investigating suspected arson, claims must partner with a qualified attorney to perform examinations under oath (EUOs), which play a key role in making informed coverage decisions.

  • Assessing Damages Post-Catastrophe

    Thomas A. Mierzwa

    Following a storm, one structure may be demolished, while neighboring structures remain intact and suffer minimal damage. Why? Did a construction defect make the former more susceptible to wind and/or water intrusion?

  • Handling Employment-Related Injury Claims

    Diana B. Reitz, CPCU

    Employers may be able to find coverage through other policies when EPLI is not available. In some cases, workers comp may actually preclude separate lawsuits for alleged harassment or discrimination.

  • The Dark Side of Energy Savings

    Marcos Hazan-Cohen

    Understanding why radiant barriers pose a signficant fire hazard during lightning storms and how to thoroughly evaluate each scene to determine subrogation potential.

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