Claims Magazine-February 2012

Issue Gallery ›

  • Claims Auditing 101: Part 2

    Ken Brownlee, CPCU

    Before an auditor can fully understand what he or she is looking ateither in an insurers or self-funding entitys overall loss data or in individual claim filesthe auditor must understand that insurers or entitys claims philosophy.

  • Social Media Sleuthing

    James Ruotolo

    Given the swell in user-generated content housed on social media sites, it is no surprise that insurance claims adjusters and fraud investigators turn to these sites when conducting investigations. Navigating the social media landscape, however, can be tricky. Here's what you need to know.

  • Growing Knowledge Managers With BI

    Ericka Billue

    Modern claims administration systems have enhanced the process and enabled greater efficiencies, but BI can take the operation to the next level, offering better decisions for improved claims outcomes.

  • Never By Accident

    David D. Thamann, JD, CPCU

    Contractors confront some perplexing insurance coverage problems. Here, we'll explore a few common scenarios and discuss if and when coverage applies to structures.

  • The Big Reveal of ‘Private’ Social Media Data

    Kevin M. Blake, Esq.

    In Pennsylvania an unofficial litmus test is emerging, requiring counsel to have at least an indication that content on a social networking site will contradict a litigant's testimony or claims, before the court will grant access to "private" information on such sites.

  • Digging Deep: Fracking Litigation Trends

    John F. Mullen, Kim Hollaender

    As the fracking industry grows, so too do media reports and governmental investigations regarding its perceived risks. Here's a look at litigation trends and the insurer's duty.

  • Fueling Economic Boom or Bust?

    Christina Bramlet

    Fracking is a high-profile environmental topic. The immediate and long term impact of fracking operations on public health and the environment definitely require further assessment as the debate on the issue continues.

  • Robotic Dog Promotes Fire Safety

    Melissa Stewart

    Sterling & Sterling Inc. and Fireman's Fund Insurance Company's grant will help with the purchase of a high-tech robot dog that will educate children on house fire safety.

  • Florida Gov. Scott Talks Insurance Fraud

    Phil Gusman

    In his state of the state address, Florida Governor Rick Scott laid out the case for auto-insurance reforms that would crack down on fraud abuse in the states no-fault system.

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