Claims Magazine-August 2011

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  • The Millennial Invasion

    Mike Costonis

    The typical P&C insurance company claims professional is dedicated, highly skilled, and, according to data, more than 45 years old.

  • Stormy Skies and Crystal Clear Data

    Howard Altschule

    With all of the killer tornadoes, damaging hail storms, crippling blizzards, and record heat waves that we have experienced so far in 2011, the number of claims citing weather-related damages has skyrocketed.

  • “Bet the Company” Cases

    Charles Hunter Mcree

    Dealing with insurers in such ticklish and high-stakes cases can be frustrating, so let’s begin with a reality check about insurance.

  • The Not-So-Great Escape

    Ken Brownlee, CPCU

    Disasters, calamities, tragedies, or catastrophes—no matter what we call them, these events happen on a regular basis, and more recent occurrences tend to cancel out memories of the older ones.

  • Technical Notebook: The Throttle Control System

    Charles C. Roberts, Jr., Ph.D., P.E.

    Insurers constantly hear policyholders bemoaning that their brakes failed, the accelerator stuck, a tire detached, and similar allegations of malfunction, but what really happened?

  • Time Is Up for Many Uninsureds

    Christina Bramlet

    Motorists in the U.K. can expect stiffer penalties for driving without insurance as the Continuous Insurance Enforcement (CIE) law has taken effect.

  • Calif. Allots $32M to Fight WC Fraud

    Catherine Couretas

    Nearly $32 million in grants has been awarded to Calif. law enforcement to assist with the investigation and prosecution of workers compensation insurance fraud.

  • A Little Bird Told Me

    Christina Bramlet

    This month, we continue our discussion of how to go about attracting and acclimating Millennials to the realities and rewards of a career in the claims industry.

  • Ethics and Compliance in the Workplace

    Scot McLeod

    With expanded regulations going into effect in many industries, organizations must not only show that they have compliance and ethics programs in place, but also be able to demonstrate that their programs are working.

  • Physical Damage Auto Claims

    Paul Rosenstein

    With so many handlers involved, how do managers promote efficiency throughout the varying stages of the claim?

  • Good Samaritan Laws

    Susan Massmann

    There are many feel-good accounts of strangers coming to the aid of those in distress, but unfortunately these stories do not always end on a positive note.

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