Joel Kranc
| April 16, 2024
A new study underscores the idea that many workers continue to use unsecure personal devices for their jobs.
PC360 Staff Writer
| April 15, 2024
Insurance technology news from Send Technology Solutions, Trean Insurance Group, Bond-Pro, and more.
Ashley Hattle-Cleminshaw
| April 12, 2024
Incorrect roof age data is a significant concern for P&C insurers, costing $1.3 billion per year in premium leakage, according to CBIZ.
Ashley Hattle-Cleminshaw
| April 11, 2024
The April 9 release outlines concerns over bias and transparency in AI-supported decisions, particularly in underwriting.
Ashley Hattle-Cleminshaw
| April 09, 2024
A single training session and advanced software are not enough to maintain robust cybersecurity.
Ashley Hattle-Cleminshaw
| April 09, 2024
Cybercriminals use emotional manipulation to overcome vishing victims' common sense and cybersecurity training.
PC360 Staff Writer
| April 09, 2024
The climate strategy was developed under the coordination of the NAIC's Climate and Resiliency Task Force.
Maydeen Merino
| April 08, 2024
Cyberthreat actors are increasingly using AI to perpetuate fraud, the U.S. Treasury Department reports.
PC360 Staff Writer
| April 08, 2024
Insurance technology news from The Black Car Fund with CLARA Analytics technology.
Ashley Hattle-Cleminshaw
| April 05, 2024
AI risk assessments may offer more advantages because they give insureds the tools and information necessary to monitor and improve their properties.
Ashley Hattle-Cleminshaw
| April 05, 2024
The 2018 incident caused several pelvic fractures and premature birth of the infant. The lawsuit alleges defective design, negligence and consumer fraud.
Maydeen Merino
| April 04, 2024
Federal leaders in the U.S. want AI safeguards akin to those being developed by the insurance industry.
Steve Hallo
| April 03, 2024
Andrew Sabolic of the WCI discusses the organization's work and what makes an excellent workplace safety program.
Brittney Meredith-Miller
| April 03, 2024
Advances in generative AI have enhanced the accuracy of synthetic data, which makes it a valuable tool.
Ashley Hattle-Cleminshaw
| April 02, 2024
Most auto and homeowners insurers are using AI tools in their marketing efforts to reach new policyholders.
Andrew Chow and Scott Horwitz
| April 02, 2024
Experts with FICO say that with the assistance of AI, insurers can rapidly accelerate modernization efforts.
Ashley Hattle-Cleminshaw
| April 01, 2024
Cybersecurity is only as strong as the random data sources creating encryption keys. True randomness is found in the chaotic physical world.
PC360 Staff Writer
| April 01, 2024
Insurance technology news from atNorth, ZestyAI, Ki and more.
Erik Sherman
| April 01, 2024
Many insureds want to install photovoltaic panels, but experts report inconsistencies in equipment valuations.
Ashley Hattle-Cleminshaw
| March 29, 2024
Underwriters train AI agents to think like them, teaching the software to perform menial tasks, then larger projects.
Tammy Nichols Schwartz
| March 28, 2024
Next-generation wildfire data and risk models allow insurers to pinpoint localized wildfire risk and identify mitigation strategies to lower the propensity for loss.
Ashley Hattle-Cleminshaw
| March 27, 2024
More than 30% of homeowners with internet say they would switch insurers to get smart home devices for safety and security.
Elana Ashanti Jefferson
| March 27, 2024
Affinity insurance marketing remains crucial despite shifting policyholder tastes, says PIMA Executive Director Ann Dieleman.
Steve Hallo
| March 27, 2024
Award-winning agencies elaborate on their technology integration and methods for staying informed about evolving policyholder needs.
PC360 Staff Writer
| March 27, 2024
Insurance industry news from Duck Creek Technologies, Agero, Marsh and more featured in weekly update.
Ashley Hattle-Cleminshaw
| March 26, 2024
Some insurers incentivize policyholders with discounts to use water monitoring devices, decreasing losses from water damage claims.
Rory Yates
| March 25, 2024
Many insurers aren't yet equipped to integrate multiple technology partners into the claims process.
PC360 Staff Writer
| March 25, 2024
Insurance technology news from Family Guardian Insurance Company, ZestyAI, NFP and more.
Ashley Hattle-Cleminshaw
| March 22, 2024
Honda is cooperating with the NHTSA for the second time since 2022 to investigate issues with its emergency braking system.
Ashley Hattle-Cleminshaw
| March 21, 2024
Outdated equipment and open networks make operational technologies at industrial complexes susceptible to cyberattacks.
Ashley Hattle-Cleminshaw
| March 21, 2024
Insurity released the results of its 2024 AI in Insurance Report, revealing 63% of respondents had a positive AI experience with their insurer.
Elana Ashanti Jefferson
| March 21, 2024
Cyber liability coverage is now necessary for most businesses, but it's no substitute for strong cybersecurity procedures.
Elana Ashanti Jefferson
| March 20, 2024
Part 3 of 3: Agents are muddling through rising premiums, tough technology and a challenging regulatory environment.
Elana Ashanti Jefferson
| March 19, 2024
Part 2 of 3: Survey indicates insurtech tools are abundant, but they don't necessarily meet insurance-agent needs.
Ashley Hattle-Cleminshaw
| March 19, 2024
Waymo released a new fleet of driverless vehicles in L.A. on March 14, with some hailing the robotaxi service as revolutionary and others wary of dangers.
PC360 Staff Writer
| March 18, 2024
Insurance technology news from Oneglobal, Earnix and more.
Ashley Hattle-Cleminshaw
| March 15, 2024
A potential TikTok ban in the U.S. could sever a vital communication tool used to reach young policyholders.
Shannon Shallcross
| March 14, 2024
The goal for the insurance industry should be to avoid adverse selection at all costs.
Ray Sugrim
| March 14, 2024
More than 400 property insurers received letters requesting data, which is due by June 6, 2024.
Brittney Meredith-Miller
| March 14, 2024
Rutgers examined which state insurance departments are best at providing residents with useful information.
Steve Hallo
| March 13, 2024
Among the 14 driving systems with partial automation that were tested, only one earned an acceptable rating from IIHS.
Brittney Meredith-Miller
| March 13, 2024
Mark McKinney, VP of market intelligence at Gryphon.ai, discusses the impact of recent robocall laws in the U.S.
Karen Sorrell, CPCU
| March 13, 2024
If your manufacturing clients are seeing cyber premiums increase, more ransomware incidents could be why.
Brittney Meredith-Miller
| March 12, 2024
There's an average of one battery fire every two days in the U.S., according to the Consumer Product Safety Commission.
Yasir Andrabi
| March 12, 2024
Generative AI guides insurers through extreme weather events while maximizing policyholders' customer experience.
PC360 Staff Writer
| March 11, 2024
Insurance technology news from Malayan Insurance, Cytora, Arbuckle Insurance and more.
Steve Hallo
| March 11, 2024
Inland marine insurance professionals now use cutting-edge tech to navigate the modern risk landscape across industries.
David Owen and Alexa Moses
| March 08, 2024
Cyber criminals are already using these tools to groom and streamline so-called 'social engineering' attacks.
Ann Dieleman, MBA, PCC
| March 07, 2024
The insurance industry is operating in a new world, and the affinity insurance market can't rely on tried-and-true practices.
Steve Simon
| March 07, 2024
Wearable technology is transforming workplace safety and productivity, offering real-time monitoring and proactive solutions for today's organizations.
Harry Valetk
| March 07, 2024
A greater public awareness is needed about deepfakes and the risks associated with reputational attacks on public and private institutions.
Diana Krall
| March 06, 2024
To sustain a competitive advantage in this rapid digital era, insurers must enthusiastically adopt technological integration.
Nick Lien
| March 05, 2024
As the insurance industry ushers in the Insurtech 2.0 era, carriers must build an agile business landscape rooted in innovation.
Gavin Williams
| March 05, 2024
A look at Lloyd's claims handling 'then and now' illustrates the broader industry's modernization journey.
PC360 Staff Writer
| March 04, 2024
Insurance technology news from Cognizant, Capitol Benefits, Cytora and more.
Cassandre Coyer
| March 04, 2024
On Febuary 26, the agency released the Cybersecurity Framework 2.0, the first significant revamping of the guidance since its 2014 creation.
Troy Stewart
| March 01, 2024
Embracing digital innovation not only enhances operational efficiency but also propels insurers toward the future.
Steve Hallo
| March 01, 2024
A recent panel of scam-fighting experts detailed the role agents and brokers play in stopping insurance fraud.
Steve Hallo
| March 01, 2024
The insurtechs on the publication's Fintech 50 2024 list are each using technology in novel ways in an effort to make insurance more accessible.
Elana Ashanti Jefferson
| February 28, 2024
Insurers and their partners face challenges when it comes to integrating AI into business processes, Xceedance reports.
Brittney Meredith-Miller
| February 28, 2024
Sara Kane of CAC Specialty delves into insurance and risk trends in power and renewable energy in 2024.
Steve Hallo
| February 27, 2024
Insurance carriers are starting to get on top of rate adequacy challenges, with some closing in on target profitability.
Rick Ramos
| February 27, 2024
These tips will help agencies overcome some of the most common content marketing mistakes.
Betsy Myatt
| February 26, 2024
The inaugural IICF Mentoring Alliance illustrates how mentoring benefits both longtime and rising professionals.
Alan Goforth
| February 26, 2024
Pharmacies are still grappling with difficulties providing prescriptions Friday following a cyberattack against one of the nation's largest health-care technology companies that began on Wednesday.
PC360 Staff Writer
| February 26, 2024
Insurance technology news from KoiReader Technologies, Whitespace and more.
Steve Hallo
| February 23, 2024
The association will continue advocating for pre-disaster mitigation funding and offering state regulators scenario analysis resources.
Nancy Germond
| February 22, 2024
Here's how to best serve your clients, improve retention, and even grow your business in this complex landscape.
Steve Hallo
| February 22, 2024
Although home insurance costs are growing, there are ways to unlock lower premiums besides taking on higher deductibles.
Stéphanie Faber and Charles Helleputte
| February 22, 2024
The French regulation has been enacted in the context of the French government decision to fight against the resurgence of cyberattacks, together with ransom demands.
Brittney Meredith-Miller
| February 20, 2024
Tornadoes can happen at any time of the year, but peak season for these often disastrous events in the U.S. is between March and June.
Tara Kelly
| February 19, 2024
Review five trends signaling fresh beginnings in the P&C sector and brighter futures.
PC360 Staff Writer
| February 19, 2024
Insurance technology news from BMS, American Church Group, VIU by HUB and more.
Kevin Huelsman
| February 16, 2024
Like the changing of a calendar year, updates to building codes and other property regulations are inevitable.
Tony Caldwell
| February 16, 2024
Millennials and Gen Z both show traits and interests that are well aligned with insurance agent careers.
Steve Hallo
| February 15, 2024
While AI and ML tools garner interest, their adoption for fraud detection has only increased by around 5% since 2019.
Sandra Moran
| February 15, 2024
Recent employment trends illustrate the value of employee-driven strategies for improving business performance.
Aaron Wright
| February 15, 2024
Can artificial intelligence replace the insurance industry's reliance on historical data?
Chad Sands
| February 14, 2024
AI won't replace people, but people who use AI will.
Brittney Meredith-Miller
| February 13, 2024
If an insured finds themself on the receiving end of a denied claim, there are steps they can take.
Mia Barnes
| February 13, 2024
Employees are less likely to have anxiety about new procedures or technology advancements when you foster a culture of trust and openness.
Kristen Beckman
| February 12, 2024
Here are some strategies that attorneys, executives and risk managers will share at the 2024 Complex Claims Forum.
Steve Hallo
| February 12, 2024
In addition, review three ways to eliminate these unnecessary cost drivers.
Steve Hallo
| February 09, 2024
Devices in the workplace can increase employee engagement in safety programs.
Charles Smith
| February 09, 2024
Commercial auto insurers see telematics as a prime opportunity to steady their business.
Tom Warden
| February 08, 2024
Most insurance companies have not yet leveraged AI effectively. Here's advice for getting the most from 2024 tech investments.
Rick Ramos
| February 08, 2024
Each of these nine methods offers unique advantages and can be tailored to reach and engage your target audience effectively.
Jeff Smith, JD, CIC, CAE
| February 08, 2024
IA shares their top 5 opportunities to improve your agency value as you solidify your plans and goals for 2024.
PC360 Staff Writer
| February 06, 2024
Global insurtech funding in 2023 fell 43.7% year on year, according to Gallagher Re's latest Global InsurTech Report.
Michael Anderson
| February 05, 2024
Navigating consumer pricing, embedded insurance, advanced driver assistance systems and autonomous vehicles.
PC360 Staff Writer
| February 05, 2024
Insurance technology news from Pie Insurance and more.
Steve Hallo
| February 01, 2024
Discover how uniform notification requirements and digital credentials could reduce the number of ID theft victims.
Brittney Meredith-Miller
| January 31, 2024
Explore an interactive regional-risk graphic or listen to a brief podcast as part of this deeper dive into market conditions.
Steve Hallo
| January 31, 2024
Discover two ways to get teams focused less on data points and more on end goals.
Elana Ashanti Jefferson
| January 31, 2024
The value of the global UBI insurance market is expected to grow to between $190 billion and $300 billion by 2026.
Elana Ashanti Jefferson
| January 31, 2024
Claim handling is part art, part science, says Complex Claims & Litigation Forum Keynote Speaker Ruben Pinto of Allstate.
Brittney Meredith-Miller
| January 31, 2024
The decrease in policy shopping may mean consumers have begun to accept recent rate increases.
Steve Hallo
| January 29, 2024
Despite digital transformation, telephones still play a vital role in policyholder relationships.
PC360 Staff Writer
| January 29, 2024
Insurance technology news from TransRe, Cognizant, CFM Insurance and more.
Jack Rogers
| January 29, 2024
New tech will facilitate a large-scale infrastructure upgrade to the nation's electricity system to protect it from increasing vulnerability to extreme weather.
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Steve Hallo
| April 03, 2024
Andrew Sabolic of the WCI discusses the organization's work and what makes an excellent workplace safety program.
Steve Hallo
| March 27, 2024
Award-winning agencies elaborate on their technology integration and methods for staying informed about evolving policyholder needs.
Nick Lien
| March 05, 2024
As the insurance industry ushers in the Insurtech 2.0 era, carriers must build an agile business landscape rooted in innovation.
Troy Stewart
| March 01, 2024
Embracing digital innovation not only enhances operational efficiency but also propels insurers toward the future.
Steve Hallo
| March 01, 2024
The insurtechs on the publication's Fintech 50 2024 list are each using technology in novel ways in an effort to make insurance more accessible.
Elana Ashanti Jefferson
| February 28, 2024
Insurers and their partners face challenges when it comes to integrating AI into business processes, Xceedance reports.
Brittney Meredith-Miller
| February 28, 2024
Sara Kane of CAC Specialty delves into insurance and risk trends in power and renewable energy in 2024.
Betsy Myatt
| February 26, 2024
The inaugural IICF Mentoring Alliance illustrates how mentoring benefits both longtime and rising professionals.
Tara Kelly
| February 19, 2024
Review five trends signaling fresh beginnings in the P&C sector and brighter futures.
Kevin Huelsman
| February 16, 2024
Like the changing of a calendar year, updates to building codes and other property regulations are inevitable.
Tony Caldwell
| February 16, 2024
Millennials and Gen Z both show traits and interests that are well aligned with insurance agent careers.
Sandra Moran
| February 15, 2024
Recent employment trends illustrate the value of employee-driven strategies for improving business performance.
Steve Hallo
| February 12, 2024
In addition, review three ways to eliminate these unnecessary cost drivers.
Steve Hallo
| February 09, 2024
Devices in the workplace can increase employee engagement in safety programs.
PC360 Staff Writer
| February 06, 2024
Global insurtech funding in 2023 fell 43.7% year on year, according to Gallagher Re's latest Global InsurTech Report.
Steve Hallo
| January 31, 2024
Discover two ways to get teams focused less on data points and more on end goals.
Jack Rogers
| January 29, 2024
New tech will facilitate a large-scale infrastructure upgrade to the nation's electricity system to protect it from increasing vulnerability to extreme weather.
Elana Ashanti Jefferson
| January 24, 2024
These firms have the right people, products and performance metrics, says InsureTech Connect's Forward50 Americas report.
Denise Garth
| January 19, 2024
Now is the time to reshape the insurance business model and technology foundation.
PC360 Staff Writer
| January 17, 2024
Insurance industry news from Verisk, Ryan Specialty, InsurTech NY and more.
Damian England, Yuchen Su, Raji H. Chadarevian and Laura Kersey
| January 03, 2024
The NCCI surveyed technologists to discover how innovations introduced today will improve jobsite safety tomorrow.
Steve Hallo
| December 13, 2023
More 60% of PropertyCasualty360.com readers say emojis and text abbreviations have a place in business communications.
Nick Lien
| November 28, 2023
Closing the gap between insurers and consumers is the essence of insurance humanization.
Steve Hallo
| November 27, 2023
Nearly 70% of young employees indicated they would consider leaving a company if digital experience expectations were unmet.
Joel Kranc
| November 20, 2023
Aquent reports that 67% of remote teams are identified as high-performing versus only 47% of on-site teams.
Clint Tripodi
| November 17, 2023
Enlightened insurance leaders know the true catalyst for successful claims resolution lies in engaging employees.
Elana Ashanti Jefferson
| November 13, 2023
Meet the 2023 Agency of the Year Award winners, and say farewell to our magazines.
Jason Keck
| November 07, 2023
Policyholders continue to demand more options, automation, and a seamless customer experience.
Elana Ashanti Jefferson
| August 30, 2023
A new report from the research and advisory firm says the industry's stoic nature can function as an innovation roadblock.
Mike Beach
| August 09, 2023
How are adjusters responding to current challenges presented by natural catastrophe claims?
Sam J. Friedman
| July 20, 2023
With big change comes big opportunities for reinvention and renewed purpose, in life as well as the insurance world.
Elana Ashanti Jefferson
| July 06, 2023
The potential for failure is high for startups, which is why every entrepreneur needs the help of an insurance specialist.
Elana Ashanti Jefferson
| July 03, 2023
'If you aren't trying to figure out how you can make your customer-service applications better, faster and cheaper... you will be left behind.'
Peter Miller, CPCU
| June 22, 2023
Risk management and insurance organizations must stay committed to moving forward with innovation and strong leadership.
Serhat Guven
| June 08, 2023
The 'sweet spot' for insurers when using machine learning involves gaining a clearer picture of customer behaviors.
Elana Ashanti Jefferson
| June 05, 2023
June 7th is the deadline to nominate innovative insurance stars for this distinct professional recognition.
Maura Keller
| May 22, 2023
Time is running out to recognize innovative solutions in the PropertyCasualty360 Insurance Luminaries program.
Steve Hallo
| May 15, 2023
The industry has long thought of novel ways to manage risks. Honor them with an Insurance Luminaries nomination.
PC360 Staff Writer
| May 10, 2023
Insurance industry news from Carpe Data, RIMS, Openly and more.
Elana Ashanti Jefferson
| May 09, 2023
The commercial insurance blog Embroker aptly points out that "not all top startups have a Bay Area budget."
John Crawford
| May 04, 2023
As vehicles become more autonomous, determining liability in a crash will change and affect how coverage is applied.
Elana Ashanti Jefferson
| May 03, 2023
Many insurance operations are instituting employee policies that reflect the changing nature of modern workplaces.
Maura Keller
| April 17, 2023
Just ahead of Earth Day, the company's chief business development officer outlines its Second Annual ESG Report.
PC360 Staff Writer
| April 12, 2023
Inurance industry news from Munich Re, Alera Group, Verisk and more.
Steve Hallo
| April 04, 2023
Last call: The extended nomination period will end on April 14, 2023.
Stacey Phillips
| April 04, 2023
As the industry moves toward a truly touchless claims process, technology is playing a significant role in its evolution.
Tim Hardcastle
| March 31, 2023
Many insurers felt 'pranked' when buying insurtech solutions in the past. How has the landscape changed for the better today?
Maura Keller
| March 29, 2023
This large telecom company's award-winning workers' comp program focuses on getting injured workers the best care in order to efficiently resolve claims.
Lael Chappell
| January 25, 2023
Discover how MGA accelerators are moving the industry forward and bringing new entrepreneurs into the industry.
PC360 Staff Writer
| January 25, 2023
Insurance industry news from NFP, InsurTech Corridor, FloodFlash and more.
Tanner Hackett
| January 19, 2023
You don't need a crystal ball to know there are choppy waters ahead for startups in 2023.
PC360 Staff Writer
| January 12, 2023
Previous winners have secured more than $45 million in funding following the competition, according to InsurTech NY.
Steve Hallo
| January 10, 2023
Vista reports it plans to take Duck Creek private when the deal closes.
Patricia L. Harman
| January 06, 2023
Risk factors for the insurance industry are constantly changing and the PC360 team will be monitoring these issues throughout 2023.
Elana Ashanti Jefferson
| January 03, 2023
Please take a few minutes to respond to our online survey before Jan. 10, 2023. Your feedback matters!
Elana Ashanti Jefferson
| December 27, 2022
What were the most significant insurtech developments of the past year? And where is the sector headed in 2023?
Maddi Brown
| December 19, 2022
Having intellectual property insurance in place is the only way that many SMEs can afford to enforce their rights.
PC360 Staff Writer
| December 14, 2022
Insurance industry news from PCF Insurance, Ryan Specialty, Alera Group and more.
PC360 Staff Writer
| November 23, 2022
Insurance industry news from Ryan Specialty, MarshBerry, Pinnacol Assurance and more.
Tim Hardcastle
| November 10, 2022
By leveraging the right technologies, insurers can overcome financial stress and lean into innovative niche products.
Andrew Southall
| November 09, 2022
Emerging technologies will no doubt be expensive in their first iterations, ultimately pushing up claim costs.
PC360 Staff Writer
| November 09, 2022
Insurance industry news from NFP, Everest Re Group, Alterity Group and more.
Doug Levi
| November 08, 2022
Now more than ever before is the time to focus on growth, partnership opportunities, or perhaps, moving on.
Elana Ashanti Jefferson
| November 04, 2022
Here's a look inside the November/December issue of NU Property & Casualty magazine.
Anna Maria Trusky
| November 02, 2022
Part 2 of 3: This winner of the 2022 NU Agency of the Year Award has a time-saving sales strategy.
Kristen Beckman
| November 01, 2022
Part 1 of 3: This winner of the 2022 NU Agency of the Year Award aims to be vibrant and forward-thinking.
Kristin Nease
| October 31, 2022
Proactive insurance agencies can win in a tough employment market. Here's how...
Tasha Norman
| October 24, 2022
"The good news is that insurance is already well-positioned to embrace change and attract young talent."
Elana Ashanti Jefferson
| October 24, 2022
Gerald F. Hemphill is excited about insurance-agent opportunities, even in the face of a possible recession.
Aaron Wright
| October 21, 2022
Insurance innovations enable carriers to use tech to react more quickly to inflationary pressures.
Sonya Tolson
| October 17, 2022
As the battle for industry talent heats up, how can loss-adjusting businesses attract the next generation of leaders?
Joyce Sigler
| October 13, 2022
It's imperative that independent agents take advantage of resources — especially in-person sharing and learning.
Elana Ashanti Jefferson
| October 07, 2022
The October 2022 issue of NU Property & Casualty magazine is packed with inspiration for insurance professionals.
Elana Ashanti Jefferson
| October 06, 2022
These are the Customer Experience and Environmental Stewardship honorees in the NU PropertyCasualty360 Luminaries 2022 recognition program. (Part 4 of 4)
Elana Ashanti Jefferson
| October 05, 2022
Monolithic thinking, representation and programming fail to foster true business success. (Part 3 of 3)
PC360 Staff Writer
| October 05, 2022
Insurance industry news from Acrisure, NFP, Hub International Limited and more.
Steve Murphy
| October 04, 2022
From VR and AR training to meeting policyholders in a virtual office, the metaverse hosts a range of possibilities for the insurance industry.
Elana Ashanti Jefferson
| October 04, 2022
This group of 2022 Luminaries honorees finds fresh, inventive ways to address insurer and insured risk. (Part 2 of 4)
Elana Ashanti Jefferson
| October 03, 2022
The NU PropertyCasualty360 2022 Luminaries program recognizes those in insurance who push for fresh thinking and practices. (Part 1 of 4)
Sam J. Friedman and Michelle Canaan
| September 30, 2022
Going forward, insurers should emphasize an ongoing culture of innovation while making customer-centricity the standard.
Steve Hallo
| September 28, 2022
Review the commonalities shared by technology that has lasting power.
Kim Kennedy
| September 23, 2022
Resilient insurance agents leverage partner-carrier resources to run efficient, effective business operations.
Todd Weiss
| September 21, 2022
Reducing the amount of repetitive, mundane IT tasks can keep top-flight talent engaged and working toward breakthrough innovations.
PC360 Staff Writer
| September 21, 2022
News from Liberty Company Insurance Brokers, NFP, PCF Insurance Services and more.
Steve Hallo
| August 31, 2022
The future leaders in the insurtech space are starting to pull ahead of the pack through shrewd decision-making and stout leadership.
Sam J. Friedman
| August 22, 2022
The rise of alternative channels should prompt insurers to bolster agency force and diversify distribution options.
Pam Stampen
| August 19, 2022
Experts had hoped the 'Great Resignation' was a temporary, pandemic-driven phenomenon, but it hasn't gone away.
Elana Ashanti Jefferson
| August 15, 2022
An upcoming sponsored editorial webcast brings together diverse perspectives on insurance-agency modernization.
Elana Ashanti Jefferson
| July 26, 2022
Here are the large P&C insurance carriers included in this annual list.
PC360 Staff Writer
| July 20, 2022
News from DeNexus, PCF Insurance Services, Allianz and more.
Rich Belanger
| July 14, 2022
Rapid technology adoption, new business models and the demand for simple digital experiences are accelerating change in insurance.
Elana Ashanti Jefferson
| June 30, 2022
Being able to tell the stories of stellar insurance agencies is among the greatest value of this annual award. Nominate today!
Sam J. Friedman
| June 29, 2022
Many of the questions policyholders take to their insurer or agent lend themselves to automated self-service.
Brittney Meredith-Miller
| June 28, 2022
Of the 343 announced deals in the first half of 2022, 91% were brokerage target companies.
Courtney Townsend
| June 20, 2022
Nothing is more important to a company's success than its people.
Rachel Jenkins
| June 15, 2022
Women comprise more than 60% of the insurance industry, and yet, they only hold 19% of board seats.
Elana Ashanti Jefferson
| June 09, 2022
Nominations are being accepted now through July 15, 2022, and there is no fee to enter.
Christine G. Barlow, CPCU
| May 30, 2022
Exactly how advanced is autonomous driving technology?
Maura Keller
| May 25, 2022
The deadline for the 2022 NU PropertyCasualty360 Luminaries program is now May 31, 2022. Complete your nominations today!
Jillian Raines and Amber N. Morris
| May 23, 2022
The conflict in Ukraine has led many to believe the "War Exclusion" needs to be updated for the modern era.
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Ashley Hattle-Cleminshaw
| April 05, 2024
The 2018 incident caused several pelvic fractures and premature birth of the infant. The lawsuit alleges defective design, negligence and consumer fraud.
Ashley Hattle-Cleminshaw
| April 02, 2024
Most auto and homeowners insurers are using AI tools in their marketing efforts to reach new policyholders.
Elana Ashanti Jefferson
| March 27, 2024
Affinity insurance marketing remains crucial despite shifting policyholder tastes, says PIMA Executive Director Ann Dieleman.
Rory Yates
| March 25, 2024
Many insurers aren't yet equipped to integrate multiple technology partners into the claims process.
Ashley Hattle-Cleminshaw
| March 21, 2024
Insurity released the results of its 2024 AI in Insurance Report, revealing 63% of respondents had a positive AI experience with their insurer.
Elana Ashanti Jefferson
| March 20, 2024
Part 3 of 3: Agents are muddling through rising premiums, tough technology and a challenging regulatory environment.
Ashley Hattle-Cleminshaw
| March 15, 2024
A potential TikTok ban in the U.S. could sever a vital communication tool used to reach young policyholders.
Shannon Shallcross
| March 14, 2024
The goal for the insurance industry should be to avoid adverse selection at all costs.
Brittney Meredith-Miller
| March 14, 2024
Rutgers examined which state insurance departments are best at providing residents with useful information.
Nick Lien
| March 05, 2024
As the insurance industry ushers in the Insurtech 2.0 era, carriers must build an agile business landscape rooted in innovation.
Gavin Williams
| March 05, 2024
A look at Lloyd's claims handling 'then and now' illustrates the broader industry's modernization journey.
Rick Ramos
| February 27, 2024
These tips will help agencies overcome some of the most common content marketing mistakes.
Nancy Germond
| February 22, 2024
Here's how to best serve your clients, improve retention, and even grow your business in this complex landscape.
Steve Hallo
| February 22, 2024
Although home insurance costs are growing, there are ways to unlock lower premiums besides taking on higher deductibles.
Brittney Meredith-Miller
| February 20, 2024
Tornadoes can happen at any time of the year, but peak season for these often disastrous events in the U.S. is between March and June.
Brittney Meredith-Miller
| February 13, 2024
If an insured finds themself on the receiving end of a denied claim, there are steps they can take.
Jeff Smith, JD, CIC, CAE
| February 08, 2024
IA shares their top 5 opportunities to improve your agency value as you solidify your plans and goals for 2024.
Michael Anderson
| February 05, 2024
Navigating consumer pricing, embedded insurance, advanced driver assistance systems and autonomous vehicles.
Steve Hallo
| January 29, 2024
Despite digital transformation, telephones still play a vital role in policyholder relationships.
Steve Hallo
| January 24, 2024
The online retail giant launched the home insurance aggregator in October 2022.
Jess Keeney
| January 23, 2024
In 2024, empathy will drive insurance customer retention and operational efficiency.
Steve Hallo
| January 22, 2024
Lifestory Research surveyed more than 8,400 Americans about their home insurer during the past 12 months.
Brittney Meredith-Miller
| January 09, 2024
According to data from the Federal Reserve, the number of U.S. households with net assets over $1 million grew 63% from 2019 to 2022.
Steve Hallo
| January 02, 2024
Net Promoter Scores index policyholder loyalty by asking how likely they are to recommend their carrier.
Brittney Meredith-Miller
| December 27, 2023
In this slideshow, we'll explore insights from industry experts on what's ahead for agents and brokers in 2024.
Steve Hallo
| December 21, 2023
Around one-third of consumers are unaware that macroeconomic factors, like inflation, impact insurance rates.
Steve Hallo
| December 01, 2023
Overall, 32% of home, auto and renters policyholders trust the accuracy of AI without human oversight.
Mason Lawlor
| November 21, 2023
This case was first surfaced by Law.com Radar.
Steve Hallo
| November 16, 2023
Many policyholders would find even a short ALE extension meaningful, the state insurance commissioner said.
Brittney Meredith-Miller
| November 14, 2023
An insurer's Net Promoter Score (NPS) is a reflection of its policyholder loyalty.
Brittney Meredith-Miller
| October 26, 2023
Finding new clients doesn't have to be a spine-chilling experience.
Brittney Meredith-Miller
| October 17, 2023
Each customer interaction is an opportunity to prove your company's value.
Steve Hallo
| October 12, 2023
Sending cancellation messages via text message on the day of renewal reduced cancellations by 52%, insured.io reports.
Steven Fellows
| October 11, 2023
Instantaneous auto accident reporting reduces loss costs by $800-$1,025 per claim, Agero reports.
Steve Hallo
| October 05, 2023
Topa Insurance was fined $2.1 million over an allegation that more than two dozen auto claims were mishandled.
Brittney Meredith-Miller
| October 03, 2023
Annual insurance reviews are integral to avoiding coverage gaps.
Brittney Meredith-Miller
| September 20, 2023
Bryan Davis, EVP and head of VIU by HUB, explains what's on the horizon for independent brokers and how they can best serve their customers in the modern market.
Steve Hallo
| September 13, 2023
More than 40% of policyholders think education level shouldn't be considered when setting personal auto rates.
Brittney Meredith-Miller
| September 06, 2023
Rahul Kumar of Talkdesk joins us to discuss how insurers can create and nurture customer loyalty by enhancing the customer experience.
Patricia L. Harman
| August 29, 2023
Education, recognition, reconnecting and giving back were just some of the hallmarks of this year's conference.
Cat Reese
| August 10, 2023
Friction during the claims process following a catastrophe can strain customer satisfaction and cause a sharp decline in renewals.
Steve Hallo
| August 09, 2023
Younger consumers were more likely to find insurance confusing and overwhelming, according to Cake & Arrow.
Steve Hallo
| August 08, 2023
Compared with 2021, 4% fewer consumers would say something positive about their current insurance provider.
Brittney Meredith-Miller
| August 02, 2023
Here are seven strategies to help your agency or brokerage create a marketing plan suited for our increasingly cyber world.
David Connolly and Anudeep Chauhan
| July 27, 2023
Act soon, and boldly: EY research indicates that up to 30% of insurance transactions will be embedded by 2028.
Brittney Meredith-Miller
| July 25, 2023
Around 79% of respondents to a Capco survey said they consider themselves well-informed about the insurance products available to them.
Patricia L. Harman
| July 19, 2023
Bruce Eisler, chief executive officer U.S. and chief underwriting officer for Aspen Insurance, shares insights on what he's seeing in the industry, the factors insurers should be watching and the opportunities ahead.
Brittney Meredith-Miller
| July 10, 2023
This is your last week to apply for the 2023 Agency of the Year Award! Nominations close Friday, July 14.
George Burgee
| July 06, 2023
Claims Management 2.0 is quietly revolutionizing the claims process for insurers and their policyholders.
Brittney Meredith-Miller
| July 04, 2023
According to a report from Instituto Cervantes, the United States is home to the world's fourth-largest native Spanish-speaking population.
Steve Hallo
| June 27, 2023
CSAA's chief marketing officer discusses the company's new Boys No More campaign and what makes an outstanding marketing program.
Jason Grant
| June 14, 2023
The data was collected for for the purpose of 'data harvesting and targeted advertising,' according to the plaintiffs.
Patricia L. Harman
| June 07, 2023
Jess Keeney, chief product & technology officer for Duck Creek, discusses how technology is changing the customer experience for policyholders.
Dustin Lemick
| May 30, 2023
Increasing competition means agents and brokers will need to leverage new ideas and innovation to succeed.
Piers Williams
| May 26, 2023
On the upside: Most U.S. insurers are turning a profit. On the downside: Too many are reliant on dated technology.
Brittney Meredith-Miller
| May 17, 2023
This ranking was based on such criteria as finances, customer complaints, coverage options and claims filing.
Maura Keller
| May 16, 2023
Honorees in the 2023 PropertyCasualty360 Insurance Luminaries program shove off dated industry stereotypes.
Jason Keck
| May 15, 2023
Insurance automation: Recent research illustrates a significant change in customer expectations.
Brittney Meredith-Miller
| May 11, 2023
Despite insureds' purchasing preferences, chatbots are unpopular in all parts of the insurance buying process.
Shawn Moynihan
| April 17, 2023
For many agents, the challenge isn't attracting new clients, it servicing their existing ones.
Maxime Croll
| April 10, 2023
Soaring inflation and the growing popularity of UBI policies mean insurers need to adapt if they want to keep their most loyal customers.
Brittney Meredith-Miller
| March 28, 2023
The most common inquiries during the claims process deal with process explanations and next steps, according to a recent Hi Marley white paper.
Jason Verlen
| March 14, 2023
As claims and resulting repair volumes continue to build towards pre-COVID levels, industry-wide capacity within the collision repair industry is being pushed to the brink.
Brittney Meredith-Miller
| March 13, 2023
While U.K. consumers are less interested in alternate home insurers than in the past, that doesn't mean traditional insurers should write them off as competition.
Doug Coombs
| March 07, 2023
Discover how to boost your social media engagement to build your book of business.
Brittney Meredith-Miller
| March 07, 2023
A report from J.D. Power shows forcing digital channels on insureds isn't the key to increasing claims satisfaction.
Andy Yohn
| January 27, 2023
Insurers have multiple tools at their disposal to help them actively engage with policyholders, agents, vendors and claims teams.
Sam J. Friedman
| January 26, 2023
One suggestion: Shift focus from being an industry that primarily detects and repairs to one that predicts and prevents.
Bruce Orcutt
| December 29, 2022
Almost 90% of insurance companies lose potential customers during sign-up – but what's causing people to drop out?
PC360 Staff Writer
| December 08, 2022
Satisfaction fell 7 points year-on-year, J.D. Power reported, and the estimation process played a big role in the drop.
By PC360 Staff Writer
| December 07, 2022
Insurance industry news from Nationwide, EFI Global , Understory Inc. and more.
Brittney Meredith-Miller
| December 07, 2022
More than 15,000 customers rated their insurance providers in the second annual Forbes/Statista survey of America's Best Insurance Companies.
Patricia L. Harman
| November 25, 2022
Technology is changing expectations in multiple areas of the insurance process.
PC360 Staff
| November 21, 2022
Pricing and product personalization as the internal process that could benefit the most from modernization.
Wes Arnold
| November 17, 2022
Discover how straight-through processing and accurate location data improve decision-making and the customer experience.
Brittney Meredith-Miller
| November 16, 2022
A more connected, digital society also comes with increased cyber risk, and consumers are taking the need for cybersecurity seriously.
Tara Kelly
| October 28, 2022
Learn why insurance carriers should be surveying their distribution networks and how it can enhance customer experiences.
Tasha Norman
| October 24, 2022
"The good news is that insurance is already well-positioned to embrace change and attract young talent."
Steve Hallo
| October 20, 2022
Amazon's U.K. insurance aggregator will initially offer quotes from three insurance companies, with more expected to join early next year.
Nola Morris
| October 18, 2022
Here are the three ways that going digital can boost insurance agent success.
Steve Hallo
| October 10, 2022
The best-rated companies are those that embraced digital tools to offer experiences modern consumers demand, Forbes reports.
Steve Hallo
| October 07, 2022
More than 60% of U.S. policyholders said they wouldn't install a smart-home device that collects personal data for an insurance discount.
Elana Ashanti Jefferson
| October 06, 2022
These are the Customer Experience and Environmental Stewardship honorees in the NU PropertyCasualty360 Luminaries 2022 recognition program. (Part 4 of 4)
Andrew Wynn
| September 27, 2022
Now more than ever, customers expect a modern checkout experience with flexible payment options and customer-first experiences.
Steve Hallo
| September 26, 2022
Quantum computing, deeper AI and omnichannel CX were among the threads running throughout the insurtech conference.
Jeff Piotrowski
| September 16, 2022
Data-driven customer data can help insurers stand out in the digital engagement era.
Steve Hallo
| September 07, 2022
State Farm aims to bolster the use of smart home technology in home insurance through the investment.
Joe Greenspan
| September 01, 2022
Discover three 'ingredients' that can spice up policyholder conversations and lead to more satisfied clients.
Elana Ashanti Jefferson
| August 15, 2022
An upcoming sponsored editorial webcast brings together diverse perspectives on insurance-agency modernization.
Phil Brown
| August 15, 2022
The customer acquisition journey no longer ends when prospects click the 'Request a Quote' button.
Bradley Nevins
| August 15, 2022
Staying in touch with policyholders can help you better understand risk exposures and improve retention.
Chuck Wilson
| July 27, 2022
Nearly all insurance companies want and need to improve their customer experience.
Beth Robertson and Chris Musto
| July 26, 2022
Clearly explaining the value of specific coverages will allow owners to better understand their exposures.
Rich Belanger
| July 14, 2022
Rapid technology adoption, new business models and the demand for simple digital experiences are accelerating change in insurance.
Steve Hallo
| June 29, 2022
More than half of surveyed consumers are likely or somewhat likely to cancel a policy to save money, Guidewire reports.
Deb Franklin
| June 23, 2022
Direct-to-consumer insurance distribution deprives customers of professional guidance and human connection.
Hugo Guzman
| June 21, 2022
Scott Fischer has joined the 7-year-old, AI-powered insurer as head of government relations and co-general counsel.
Michael Pouliot
| June 10, 2022
Maximizing the value of technology begins with giving adjusters more time to provide a personalized experience.
Eric Ayala
| June 08, 2022
Tesla is only the latest example of a company that's not an agency or brokerage getting into the insurance business.
Elana Ashanti Jefferson
| June 07, 2022
Rate hikes taint results even though incumbent carriers hold their own against insurtechs when it comes to digital services.
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Maydeen Merino
| April 04, 2024
Federal leaders in the U.S. want AI safeguards akin to those being developed by the insurance industry.
Brittney Meredith-Miller
| April 03, 2024
Advances in generative AI have enhanced the accuracy of synthetic data, which makes it a valuable tool.
Ashley Hattle-Cleminshaw
| April 02, 2024
Most auto and homeowners insurers are using AI tools in their marketing efforts to reach new policyholders.
Andrew Chow and Scott Horwitz
| April 02, 2024
Experts with FICO say that with the assistance of AI, insurers can rapidly accelerate modernization efforts.
Ashley Hattle-Cleminshaw
| March 29, 2024
Underwriters train AI agents to think like them, teaching the software to perform menial tasks, then larger projects.
Ashley Hattle-Cleminshaw
| March 21, 2024
Insurity released the results of its 2024 AI in Insurance Report, revealing 63% of respondents had a positive AI experience with their insurer.
Brittney Meredith-Miller
| March 13, 2024
Mark McKinney, VP of market intelligence at Gryphon.ai, discusses the impact of recent robocall laws in the U.S.
Yasir Andrabi
| March 12, 2024
Generative AI guides insurers through extreme weather events while maximizing policyholders' customer experience.
Harry Valetk
| March 07, 2024
A greater public awareness is needed about deepfakes and the risks associated with reputational attacks on public and private institutions.
Steve Hallo
| March 01, 2024
A recent panel of scam-fighting experts detailed the role agents and brokers play in stopping insurance fraud.
Elana Ashanti Jefferson
| February 28, 2024
Insurers and their partners face challenges when it comes to integrating AI into business processes, Xceedance reports.
Steve Hallo
| February 23, 2024
The association will continue advocating for pre-disaster mitigation funding and offering state regulators scenario analysis resources.
Steve Hallo
| February 15, 2024
While AI and ML tools garner interest, their adoption for fraud detection has only increased by around 5% since 2019.
Chad Sands
| February 14, 2024
AI won't replace people, but people who use AI will.
Mia Barnes
| February 13, 2024
Employees are less likely to have anxiety about new procedures or technology advancements when you foster a culture of trust and openness.
Steve Hallo
| February 09, 2024
Devices in the workplace can increase employee engagement in safety programs.
Tom Warden
| February 08, 2024
Most insurance companies have not yet leveraged AI effectively. Here's advice for getting the most from 2024 tech investments.
Jess Keeney
| January 23, 2024
In 2024, empathy will drive insurance customer retention and operational efficiency.
Anupam Gupta
| January 18, 2024
Insurance agents can break down data and its opportunities with this easy framework...
PC360 Staff Writer
| January 18, 2024
In a proposed circular letter, the DFS recommended actions for insurers to prevent discrimination when using AI and ECDIS.
Prakash Vasant
| January 17, 2024
Data transparency will take center stage.
Kenneth Saldanha
| January 12, 2024
Examine the challenges and opportunities 2024 might hold for the P&C insurance sector.
Greg Andrews
| January 10, 2024
The fact that the FTC launched the unusual competition reflects concerns that AI advances will make voice-cloning efforts faster to pull off and harder to detect.
Shareen Minor
| January 03, 2024
An effective digital tool for managing legal documents should include data visualization, trend analysis and more.
Julio Pernia Aznar
| December 27, 2023
Growing repair and replacement costs and labor challenges hampered auto insurers' results in 2023. Will 2024 bring more of the same?
Dr. Dennis Shelden
| December 12, 2023
Water damage caused by leaks is becoming an uninsurable risk, but emerging technology can help.
Bryan Davis
| December 05, 2023
AI gives us the gift of time. Invest that time in insurance agents to make the customer experience more delightful.
Lucy Peterson
| December 05, 2023
Over half of U.S. employees use generative AI at work, despite the fact that only 41% of organizations have made it a priority.
Steve Hallo
| December 01, 2023
Overall, 32% of home, auto and renters policyholders trust the accuracy of AI without human oversight.
John Spottiswood
| December 01, 2023
If you focus on solving concrete business problems, your A.I. can dramatically transform customer experience.
Michael Popke
| November 27, 2023
Toxic workplaces, long hours, understaffing and lack of recognition are among trends contributing to employee burnout.
Alex Lamb and Billy Wright
| November 21, 2023
AI may be both a source of insurance fraud and a manner in which to detect and prevent it.
Prakash Vasant
| October 27, 2023
By embracing AI technologies, insurers have the power to offer faster, more proficient and accurate processes.
Steve Hallo
| October 19, 2023
Data privacy and cyber risks are the areas that cause the most worry around generative AI use.
Elana Ashanti Jefferson
| October 16, 2023
Executive Vice President and CTO Jim Fowler considers generative AI to be pivotal to the company's future.
Elana Ashanti Jefferson
| October 10, 2023
Small business struggles mean many are seeking stronger insurance solutions, says the insurtech Counterpart.
Julio Pernía Aznar
| October 04, 2023
AI is drastically improving insurance claims processes, particularly for minor damages, and improving the customer experience.
Steve Hallo
| September 26, 2023
Review how AI can tackle the three reasons why injured workers seek legal representation.
Brittney Meredith-Miller
| September 26, 2023
A survey from Sprout.ai shows what customers care about most in the claims process is their trust in a fair decision.
Alan Goforth
| September 19, 2023
Just 20% of workers believe 'most or all' of their job functions could be replaced by AI, according to edX for Business.
Alan S. Rutkin and Mary Aperance
| September 12, 2023
Lawyers will need to consider the ways in which technology tools can improve the way they serve insurers—while also being aware of the risks.
Max Mitchell
| August 31, 2023
Carriers should ensure AI tools are accurate and produce reliable results to avoid potential lawsuits.
Nabila Ahmed, Adam Haigh, Ainsley Thomson and Ellie Harmsworth
| August 28, 2023
What was once pure science fiction is now fact as criminals are leveraging AI advances to swindle billions of dollars.
Julio Pernía Aznar
| August 25, 2023
Technologies such as machine learning and visual intelligence are transforming the insurance experience.
Tammi Shapiro
| August 18, 2023
While it might sound counterintuitive, technology can actually help insurance organizations foster a culture of empathy.
Jonathan Tushman
| August 14, 2023
Now is the time to start making moves in preparation for the widespread adoption of generative AI.
Ramanujam Venkatesan
| July 31, 2023
A look at the potential impact of generative AI on the P&C insurance industry.
Steve Hallo
| July 14, 2023
Growing use of artificial intelligence and machine learning is opening up new lanes of vulnerability.
Spike Lipkin
| June 30, 2023
Artificial intelligence can help organize data, streamline processes and improve customer service.
Gregg Barrett
| June 26, 2023
AI tools are poised to redefine insurance. Embracing the AI revolution, with all its opportunities and challenges, will be crucial.
Cassandre Coyer
| June 26, 2023
While federal agencies have been quite vocal about the fact that AI is already regulated in the U.S., states are seeing openings to address the technology's risks for themselves.
Matthew Monks and Yiqin Shen
| June 20, 2023
The company is expected to be valued at well over $20 billion.
Serhat Guven
| June 08, 2023
The 'sweet spot' for insurers when using machine learning involves gaining a clearer picture of customer behaviors.
Steve Hallo
| June 01, 2023
Nearly 60% of insurance companies surveyed reported already leveraging generative AI.
Maria Dinzeo
| May 30, 2023
A new Littler Mendelson survey found two-thirds of in-house attorneys and corporate leaders were concerned about the technologies' impact on employee morale and compliance with privacy laws.
Darius Tahir
| May 17, 2023
Many technologists and doctors are ambivalent about how artificial intelligence could be applied to health care.
Guy Money
| May 12, 2023
Dive into the details of cross-border exposures and the risk transfer methods used to ease pressure on multinational companies.
Jakub Dryjas
| May 11, 2023
Consistently identifying property and corresponding business records can create underwriting challenges for insurers.
Jeff Tyler
| May 10, 2023
Uniquely human skills can be enhanced by leveraging technologies that automate nonessential activities.
Etay Maor
| April 06, 2023
Created primarily for conversational use, ChatGPT's versatility has made it an asset in multiple domains, including cybersecurity.
Steve Hallo
| April 05, 2023
Discover how insurance agencies can leverage generative AI to better engage & educate policyholders.
Mark Breading
| March 27, 2023
Understanding these risk factors enables insurers to adjust underwriting and coverage options.
Izik Lavy
| February 23, 2023
Digital risk modeling is more precise than ever, fueled by weather intelligence, geography, demographics and more.
PC360 Staff Writer
| February 23, 2023
The number of claims using four or more advanced AI applications more than doubled this past year, according to CCC Intelligent Solutions.
Sathish Kumar Manimuthu
| February 22, 2023
Carriers that embrace AI can see enhanced underwriting results and significant growth.
Kamala Wedding
| February 22, 2023
Here's how artificial intelligence bridges the gap...
Steve Hallo
| February 16, 2023
The association also announced its committee leadership for 2023.
Patricia L. Harman
| January 11, 2023
Guy Goldstein, CEO of NEXT Insurance, discusses his 2023 predictions for the insurance industry and how NEXT's business model differs from other competitors in the space.
John Stammen
| December 16, 2022
For carriers, AI-powered risk modeling can enable better decisions and optimize underwriting to deliver faster quotes.
Steven Tesler and Darin Campana
| November 08, 2022
Claims transformation is part of the problem, but can also be part of the solution.
Tasha Norman
| October 24, 2022
"The good news is that insurance is already well-positioned to embrace change and attract young talent."
Nola Morris
| October 18, 2022
Here are the three ways that going digital can boost insurance agent success.
Kirti Dewan
| September 28, 2022
To be successful with AI while also maintaining regulatory compliance, insurers must ensure the models they deploy are effective, trustworthy and valuable.
Steve Durbin
| September 07, 2022
Advanced editing technology is making it easier for anyone to change online avatars or create synthetic personas.
Damith Chandrasekara
| July 11, 2022
Can embedded insurance bring the Amazon-buying experience to the transportation & freight industry?
Mark Bergen
| June 27, 2022
A cottage industry in fire detection tech has taken root as wildfires have become more frequent and financially ruinous.
Hugo Guzman
| June 21, 2022
Scott Fischer has joined the 7-year-old, AI-powered insurer as head of government relations and co-general counsel.
Sagar Shah and Shashidhar Ramakrishnaiah
| May 19, 2022
Here are a few things that insurers need to keep in mind as they look to build up their AI capabilities.
Joel Kranc
| May 19, 2022
As AI use in hiring becomes more common, employers must examine whether the technology is truly unbiased, or if it harms those with disabilities.
Richared Vonesh
| May 18, 2022
Striking a balance between tech tools and human skills will require more strategic thinking around claims operations.
Darcy Shapiro
| May 13, 2022
Momentous evolution is ahead for the traditional insurance value chain.
Gary Saarenvirta
| May 10, 2022
Though inexpensive and not cost effective to investigate, the fraud losses on these claims quickly add up.
Brittney Meredith-Miller
| April 21, 2022
A survey of 150 senior insurance executives examines the future of building customer trust throughout the claims process.
Elad Tsur
| April 18, 2022
Technology has created a powerful next generation of underwriters equipped to handle the challenges of the new world.
Daniel Turgel
| April 11, 2022
Science fiction no more: Insurance AI will increasingly help consumers and businesses prevent and resolve problems.
Jessica Mach
| March 10, 2022
A New York law will make it illegal for AI to be used in hiring processes unless the system undergoes regular audits to prevent bias.
Jim Charron, Brad John and Matt King
| March 08, 2022
Although there are benefits to the growing use of artificial intelligence, it can create new risks for businesses.
Sathya Sethuraman
| March 07, 2022
For the sake of both employee wellbeing and business continuity, digitization is an imperative for today's insurers.
Sankar Narayanan
| January 17, 2022
Look for insurers to realize value from their AI initiatives on the cloud in 2022.
Izik Lavy
| January 13, 2022
AI insights from aerial images could help insurers to prevent certain risks before they happen. So why don't they use them?
Brittney Meredith-Miller
| December 17, 2021
The pandemic has elevated cyber risk, and insurers will need to shift their strategies to combat rising premiums and confusion in the marketplace.
Patricia Harmon
| November 05, 2021
Health care organizations must take time to familiarize themselves with the uses, benefits, limitations and hazards of AI tools.
InRule (Sponsored)
| October 26, 2021
The promise of automation has led to a new concern: bias in the AI algorithms and scoring models, which has led to some unexpected and unfair outcomes.
LexisNexis Risk Solutions (Sponsored)
| October 25, 2021
John Kanet, director of auto insurance at LexisNexis Risk Solutions, talks about the challenges associated with ADAS and the most important considerations and resources for success in the future.
David Marock and Shameek Kundu
| October 14, 2021
Increased transparency and control allow insurers to become more sophisticated about the manner in which they use artificial intelligence.
Imperial PFS
| October 13, 2021
Herb Chirico explains the key elements of evaluating a premium financing solution and why this type of solution is vital to agents' success.
Heather H. Wilson
| September 28, 2021
For insurance companies, successful AI deployment requires a careful balance between visionary optimism and cautious pragmatism.
Matthew Groom
| September 27, 2021
Innovating the document process can allow insurers to price and underwrite more accurately, increase efficiency and serve customers better.
Nicos Vekiarides
| September 14, 2021
From bogus claims to reputational damage, the ability of synthetic media to seemingly bend reality is an emerging menace with a far reach.
Gopal Swaminathan
| September 07, 2021
There is untapped potential in the data that P&C insurers acquire as part of the submission, quoting and underwriting process.
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PC360 Staff Writer
| April 09, 2024
The climate strategy was developed under the coordination of the NAIC's Climate and Resiliency Task Force.
Tammy Nichols Schwartz
| March 28, 2024
Next-generation wildfire data and risk models allow insurers to pinpoint localized wildfire risk and identify mitigation strategies to lower the propensity for loss.
Shannon Shallcross
| March 14, 2024
The goal for the insurance industry should be to avoid adverse selection at all costs.
Ray Sugrim
| March 14, 2024
More than 400 property insurers received letters requesting data, which is due by June 6, 2024.
Steve Hallo
| March 11, 2024
Inland marine insurance professionals now use cutting-edge tech to navigate the modern risk landscape across industries.
Ann Dieleman, MBA, PCC
| March 07, 2024
The insurance industry is operating in a new world, and the affinity insurance market can't rely on tried-and-true practices.
Steve Hallo
| February 27, 2024
Insurance carriers are starting to get on top of rate adequacy challenges, with some closing in on target profitability.
Brittney Meredith-Miller
| January 31, 2024
The decrease in policy shopping may mean consumers have begun to accept recent rate increases.
Jess Keeney
| January 23, 2024
In 2024, empathy will drive insurance customer retention and operational efficiency.
Anupam Gupta
| January 18, 2024
Insurance agents can break down data and its opportunities with this easy framework...
Steve Hallo
| January 04, 2024
More than 20% of U.S. drivers bought less coverage than they desired as a way to save money in 2023.
Brittney Meredith-Miller
| November 13, 2023
Take a deeper look at the results of the 2023 Claims Salary Survey.
Steve Hallo
| October 27, 2023
Cedents with bad data typically aren't offered tailored reinsurance portfolios, which often have more favorable terms.
Raji Chadarevian and Anae Myers, ACAS, MAAA
| October 13, 2023
Review the difference between fast and slow high-cost claims and how the pace at which a claim unrolls impacts loss costs.
Denise Garth
| October 12, 2023
Insurers that fail to cook up the right recipe for applying data and analytics to their business will find themselves playing catchup.
Jonathan Randles
| August 15, 2023
An Aon subsidiary claims Vesttoo pocketed millions of dollars in ill-gotten insurance premiums.
Jennifer Turner
| July 28, 2023
Three tech leaders discuss the most valued data and analytics skills, industry trends, and what matters most to today's carriers.
PropertyCasualty360 Staff
| July 27, 2023
Worker's comp and umbrella insurance policies are the only lines of business that failed to show YOY premium growth in Q2 2023.
Kirk Aguilera, Nick Hoover and Josh Mozer
| July 26, 2023
Today's powerful predictive analytics tools can improve safety outcomes and reduce claims.
Dr. Arindam Samanta
| July 12, 2023
Insurers now lean on purpose-built tools and scientifically derived data to manage shifting exposures and regulatory requirements.
Jason Kaminsky
| July 12, 2023
The solar industry is expected to grow as much in the next five years as it has in the past two decades combined.
Brendan Mulcahy
| July 11, 2023
Market factors and inadequate technology are chipping away at agency profits. Here's how to get more efficient and forge better relationships with carriers.
Jeffrey Sharer
| July 07, 2023
Expect more tech experimentation and risk-taking as insurers push for competitive differentiation and profitable growth.
Steve Hallo
| July 05, 2023
Pie Insurance will provide distribution, underwriting, servicing and claims functions.
Steve Hallo
| June 28, 2023
More than 50% of the U.S. population is living in an area that is now twice as likely to experience a severe flood, First Street reports.
Jamie Peers
| May 24, 2023
Clean, reliable data allows agencies to become more agile, responsive and productive. Here's how to get it.
Jen Gold
| May 19, 2023
Take a lesson from savvy insurance marketers and use this period of change to realign.
Angela Harter
| May 18, 2023
In the world of insurance, data is king. Here are six steps and best practices for high-quality data management.
Steve Hallo
| May 15, 2023
The industry has long thought of novel ways to manage risks. Honor them with an Insurance Luminaries nomination.
Satyen Paneri
| May 03, 2023
Guidewire details how to better modern data and technologies to improve retention and uncover opportunities.
Elana Ashanti Jefferson
| May 02, 2023
Direct premiums written in 2022 were up nearly $80 billion from the previous year, according to the NAIC.
Dr. Arindam Samanta
| April 28, 2023
This article examines the overall importance of data and analytics in navigating natural catastrophe risk.
Ozan Unlu
| April 20, 2023
Insurers must rely on observability practices focused on understanding the state or condition of their apps and systems.
Eric Schmidt
| April 12, 2023
Small commercial data challenges could leave millions of small businesses with inadequate or misaligned coverage.
Souvik Das
| March 08, 2023
Here's why insurers that adopt cutting-edge analytics capabilities will move faster into the future.
Brad Magick, CPCU
| February 24, 2023
Here's how non-rate actions fueled by the latest data can help improve profitability.
Sathish Kumar Manimuthu
| February 22, 2023
Carriers that embrace AI can see enhanced underwriting results and significant growth.
Steve Hallo
| February 17, 2023
The chat touched on a wide range of talent-focused topics, including the importance of casting a wide net when searching for employees.
Dan Rufenacht
| February 16, 2023
The relationship between an insurance carrier and a third-party administrator can be complex and multifaceted.
Steve Hallo
| February 01, 2023
Insurance reforms passed in 2022 are a 'game changer' for Florida's market and helped move the needle on this deal, Slide CEO tells PC360.
Tammy Nichols Schwartz, CPCU
| January 23, 2023
Decreased profits can stem from a lack of granular, accurate information about potential hazards and exposure to loss at each insured location.
Steve Hallo
| January 10, 2023
Vista reports it plans to take Duck Creek private when the deal closes.
Ann Dieleman
| December 22, 2022
Both clients and colleagues are looking beyond transactional partnerships in search of relationships built on trust and credibility.
Larry Chasin
| December 21, 2022
U.S. wine-producing regions didn't see any major wildfires in 2022, but cyberattacks become more prevalent. Will 2023 hold more of the same?
Erroin Martin
| December 16, 2022
Here's an extreme hypothetical that demonstrates how risk bias can negatively impact policyholders — and a solution.
Elana Ashanti Jefferson
| December 15, 2022
Respond now: Our annual Independent Insurance Agent Survey focuses squarely on issues facing today's producers.
Sam J. Friedman
| December 14, 2022
Cultural changes are necessary to maintain data management as a competitive differentiator.
PC360 Staff Writer
| December 09, 2022
Insurance-industry deals slowed in late 2022, but the outlook for 2023 isn't all bad.
Robert Nocera and Eric Fairchild
| December 09, 2022
From cleaning data to preparing for security issues, insurers should consider these steps when moving data from one store to the next.
Kirstin Marr
| December 08, 2022
Learn the four keys to establishing a data-driven company culture and unlocking the potential of advanced analytics.
Elana Ashanti Jefferson
| December 05, 2022
The trend in recent years has been for catastrophe losses to increase by 5% to 7% annually, the reinsurer reported.
Seth Rachlin, Ph.D
| December 02, 2022
Society needs a new approach to protecting against, preparing for and responding to floods and other natural disasters.
Elana Ashanti Jefferson
| December 01, 2022
The automaker announced it will grow its partnership with Wejo, providers of connected, electric and autonomous vehicle data.
Pete Buccola, CPCU
| November 29, 2022
Discover how data can accelerate insurers' responsiveness and integrity before, during and after a hurricane.
Wes Arnold
| November 17, 2022
Discover how straight-through processing and accurate location data improve decision-making and the customer experience.
Sam J. Friedman
| November 07, 2022
Many insurance carriers continue to struggle to maximize the full value of data, according to Deloitte.
Tasha Norman
| October 24, 2022
"The good news is that insurance is already well-positioned to embrace change and attract young talent."
Ari Treuhaft and Bob Taylor
| October 18, 2022
Insurance defense firms are already feeling the effects of social inflation and a rapidly digitizing court system.
Kirstin Marr
| October 14, 2022
Discover the five keys to enhancing risk evaluations by leveraging datasets that offer a more detailed view.
Guy Attar
| October 12, 2022
Aerial imagery provides one of the best options for insurance companies to stay profitable in high risk markets like flood.
Adrian Dzielnicki, CFA
| October 12, 2022
New technology is disrupting the legacy insurance experience and mass consolidation is inevitable.
Steve Hallo
| September 20, 2022
Munich Re, the U.S. Coast Guard and the National Cargo Bureau are collaborating to enhance container inspections.
John Siegman
| September 08, 2022
Your P&C business' future could largely be determined by the choices made today about the application of data.
Steve Hallo
| September 01, 2022
The staffing changes include the departure of Hippo's COO and CTO Ran Harpaz, SEC filings show.
Ilya Filipov
| September 01, 2022
Clearly understanding customers' needs, concerns, hopes and expectations enables insurers to develop a superior customer experience.
Jeff Tyler
| August 31, 2022
It's important to strike the right balance between human and digital resources in the underwriting workflow.
TH Herbert
| August 23, 2022
Data management is a critical component in unlocking insurance data's maximum value.
Bryan Falchuk
| August 11, 2022
Companies that learn how to rate their exposures more accurately will succeed in the long term.
Steve Hallo
| July 27, 2022
Over 70% of drivers are interested in using connected car data for insurance discounts, but less than a quarter do.
Nash Machaka
| July 22, 2022
Data can help uncover missed opportunities and identify the perfect business partners.
Kirstin Marr
| July 15, 2022
Data should be accessible from anywhere, for any user, and always result in the same view. But too often that's not the case.
Rich Belanger
| July 14, 2022
Rapid technology adoption, new business models and the demand for simple digital experiences are accelerating change in insurance.
Ross Todd
| July 01, 2022
Alexia Cruz, the claim general counsel at Travelers, predicts analytics will be 'instrumental' in identifying cases that could yield large verdicts.
Kenneth Saldanha
| June 28, 2022
There is a need to evolve data analytics alongside changing customer behaviors and expectations.
Hugo Guzman
| June 21, 2022
Scott Fischer has joined the 7-year-old, AI-powered insurer as head of government relations and co-general counsel.
Elana Ashanti Jefferson
| June 03, 2022
The year's top 100 insurance groups and insurance companies show strength despite notable challenges.
Adam Kiefer
| May 26, 2022
Insurance-technology innovators must safeguard against building exclusive systems that are accessible only to a privileged few.
Jeff Hiegert
| May 20, 2022
Embracing innovation can allow insurers to remain competitive in uncertain times.
Steve Hallo
| May 18, 2022
Bad data is worse than no data. Review how to cut through to the useful insights insurance data carries.
Mary Boyd
| May 06, 2022
Data can be leveraged in ways outside of directly lowering premiums to reward good drivers.
Steve Hallo
| April 28, 2022
Volatile activity in auto claims severity and insurance shopping are among a host of factors signaling a sea change is underway, LexisNexis reports.
Bryan Stanwood
| April 27, 2022
Digital tools are allowing for more proactive management of risk saturation.
Julian Shun
| April 14, 2022
Graph algorithms can help insurance providers to uncover hidden relationships between potential fraudsters.
Graham Bartholomew
| April 01, 2022
Prescriptive analytics provides you with data-backed decision options that you can weigh against one another.
Brittney Meredith-Miller
| March 15, 2022
A recent report from TransUnion explores global digital fraud trends across a number of industries.
Elana Ashanti Jefferson
| March 08, 2022
The number of people dying on U.S. roads and highways is higher than it's been in decades.
Jeff To and Jeroen Morrenhof
| February 21, 2022
Here are three factors driving AI transformation in insurance claims.
Mike Becker
| February 09, 2022
Part Three: 2022 Independent Insurance Agent Survey | Optimism prevails despite vexing insurance-agency challenges.
Eileen Potter
| February 08, 2022
Insurers should include data and content management in any process-improvement initiative.
Elana Ashanti Jefferson
| February 08, 2022
Part Two: 2022 Independent Insurance Agent Survey | Insurance agents adjust to digital-business demands.
By LexisNexis Risk Solutions (Sponsored)
| February 07, 2022
Frank Cesario, director of U.S. Claims Solutions at LexisNexis Risk Solutions, discusses why data sophistication is key to improving your total loss claims process.
Robert Smithson
| February 07, 2022
Recent developments in telematics, fair pricing, product bundling and more will move the auto-insurance industry forward.
Elana Ashanti Jefferson
| February 07, 2022
Part One: 2022 Independent Insurance Agent Survey | Attitude is everything.
Brittney Meredith-Miller
| February 04, 2022
According to Capgemini, only one-quarter of insurers describe their risk selection and pricing as "fact-based and data-driven."
Sean Harper
| February 03, 2022
As data and modeling improve, insurers that serve catastrophe-prone markets become better prepared to respond to global warming.
Elana Ashanti Jefferson
| February 02, 2022
Crime in the U.S. costs an estimated $2.6 trillion a year.
Elana Ashanti Jefferson
| January 25, 2022
Notoriously dangerous roads share certain characteristics. Here's where they are and how drivers can stay safe when navigating them.
Brittney Meredith-Miller
| January 24, 2022
A recent survey from Breeze revealed a majority are willing to purchase insurance from auto manufacturers, but are more hesitant about companies like Facebook.
Jeff Piotrowski
| January 18, 2022
Innovative insurance marketers are turning to companies that specialize in consumer behavior and insights.
Sankar Narayanan
| January 17, 2022
Look for insurers to realize value from their AI initiatives on the cloud in 2022.
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Ashley Hattle-Cleminshaw
| April 05, 2024
AI risk assessments may offer more advantages because they give insureds the tools and information necessary to monitor and improve their properties.
Ashley Hattle-Cleminshaw
| April 02, 2024
Most auto and homeowners insurers are using AI tools in their marketing efforts to reach new policyholders.
Ashley Hattle-Cleminshaw
| April 01, 2024
Cybersecurity is only as strong as the random data sources creating encryption keys. True randomness is found in the chaotic physical world.
Ashley Hattle-Cleminshaw
| March 26, 2024
Some insurers incentivize policyholders with discounts to use water monitoring devices, decreasing losses from water damage claims.
PC360 Staff Writer
| March 25, 2024
Insurance technology news from Family Guardian Insurance Company, ZestyAI, NFP and more.
Ashley Hattle-Cleminshaw
| March 21, 2024
Outdated equipment and open networks make operational technologies at industrial complexes susceptible to cyberattacks.
Shannon Shallcross
| March 14, 2024
The goal for the insurance industry should be to avoid adverse selection at all costs.
Brittney Meredith-Miller
| March 12, 2024
There's an average of one battery fire every two days in the U.S., according to the Consumer Product Safety Commission.
Yasir Andrabi
| March 12, 2024
Generative AI guides insurers through extreme weather events while maximizing policyholders' customer experience.
Diana Krall
| March 06, 2024
To sustain a competitive advantage in this rapid digital era, insurers must enthusiastically adopt technological integration.
Troy Stewart
| March 01, 2024
Embracing digital innovation not only enhances operational efficiency but also propels insurers toward the future.
Steve Hallo
| February 23, 2024
The association will continue advocating for pre-disaster mitigation funding and offering state regulators scenario analysis resources.
Aaron Wright
| February 15, 2024
Can artificial intelligence replace the insurance industry's reliance on historical data?
Kristen Beckman
| February 12, 2024
Here are some strategies that attorneys, executives and risk managers will share at the 2024 Complex Claims Forum.
Rick Ramos
| February 08, 2024
Each of these nine methods offers unique advantages and can be tailored to reach and engage your target audience effectively.
PC360 Staff Writer
| February 06, 2024
Global insurtech funding in 2023 fell 43.7% year on year, according to Gallagher Re's latest Global InsurTech Report.
Brittney Meredith-Miller
| January 31, 2024
Explore an interactive regional-risk graphic or listen to a brief podcast as part of this deeper dive into market conditions.
Elana Ashanti Jefferson
| January 31, 2024
The value of the global UBI insurance market is expected to grow to between $190 billion and $300 billion by 2026.
Elana Ashanti Jefferson
| January 31, 2024
Claim handling is part art, part science, says Complex Claims & Litigation Forum Keynote Speaker Ruben Pinto of Allstate.
Prakash Vasant
| January 17, 2024
Data transparency will take center stage.
Kimberly George and Mark Walls
| January 16, 2024
In the second part of this series, review the final 10 issues that could impact workers' comp and risk management in 2024.
Kimberly George and Mark Walls
| January 15, 2024
Examine the prominent obstacles and emerging advancements anticipated to influence workers' compensation and the wider P&C market in the year ahead.
Elana Ashanti Jefferson
| January 09, 2024
'Data' is no longer a buzz word, and top-tier insurances carriers are moving beyond 'digital transformation.'
PC360 Staff Writer
| January 08, 2024
Crawford & Co. leaders foresee significant insurtech development this year, largely driven by catastrophe costs.
Elana Ashanti Jefferson
| December 28, 2023
Gone are the days when insurance professionals would simply hand off digital skills and decision-making to an IT department.
Dr. Dennis Shelden
| December 12, 2023
Water damage caused by leaks is becoming an uninsurable risk, but emerging technology can help.
Elana Ashanti Jefferson
| December 06, 2023
Seventy percent of all digital media use in the U.S. comes from mobile apps.
Naveen Kuman
| December 05, 2023
Forward-thinking insurers are creating new products to fulfill the evolving needs of commercial-trucking customers.
Brittney Meredith-Miller
| November 28, 2023
One of the biggest considerations when developing a website that will best serve your customers is accessibility.
Brent Sheppard
| November 22, 2023
Finding the right vendor match can be a big task.
Bryce Christensen
| November 16, 2023
Surety is unique with regulations and specialized practices. Tailored education opportunities are essential.
Bill Madison
| November 15, 2023
As an industry, insurers have to ask themselves some tough questions now in order to navigate the future they all face.
Ashley S. Hattle
| November 14, 2023
Here's what job seekers and those looking to get ahead in the P&C insurance business can expect in the new year.
Steve Johnson
| November 03, 2023
A true omnichannel experience drives customer engagement.
Kimberly George and Mark Walls
| October 26, 2023
Workers' comp is the most highly regulated insurance industry, which can hamper change. Can technology buck that trend?
David McFarland
| October 25, 2023
It's time for commercial insurance to upgrade its embedded strategy and expand beyond affinity partnerships.
Bud Walker
| October 17, 2023
Having accurate, up-to-date geolocation data is more critical than ever as property risk shifts to reflect a changing climate.
Steve Hallo
| October 02, 2023
BlackRock reports 62% of insurance investors feel the greatest opportunities will come from the transition to clean energy infrastructure.
Elana Ashanti Jefferson
| October 02, 2023
Leading Light: Insurance Luminaries set a high bar. Here are the Class of 2023 honorees for Technology Innovation. (Part 1 of 5)
John Siegman
| September 19, 2023
Sustainable insurance withstands catastrophic events while enabling insurers to conduct business and plan for the future.
Manoj Pant
| September 07, 2023
Despite the challenges, insurers have a once-in-a-lifetime opportunity to embrace and leverage technology in new ways.
Andrew Delbridge
| August 31, 2023
Gen Z isn't just any generation. They bring unique qualities, values and expectations that demand your attention.
Elana Ashanti Jefferson
| August 30, 2023
A new report from the research and advisory firm says the industry's stoic nature can function as an innovation roadblock.
Brian Nordyke and Jonathan Schwartz
| August 29, 2023
It may be tempting for P&C insurers to react to underwriting losses by reducing labor costs, but this approach is flawed.
Brittney Meredith-Miller
| August 22, 2023
The increasing number of social media users puts the pressure on agents to carefully cultivate their digital content.
Gregg Barrett
| August 17, 2023
Behavioral cues help insurance professionals and sales teams stay ahead in a competitive landscape.
John Wu
| August 15, 2023
The property-insurance industry could leverage blockchain's attributes to enhance efficiency and customer experience.
Steve Hallo
| August 15, 2023
The NCCI surveyed workers' comp carriers to uncover the technology that is showing the most promise.
Jeff Strong
| August 11, 2023
This article explores the extended outlook for hurricane activity and what insurers can do to stay ahead of the rising threat.
Cat Reese
| August 10, 2023
Friction during the claims process following a catastrophe can strain customer satisfaction and cause a sharp decline in renewals.
Izik Lavy
| August 08, 2023
Fraudulent claims cost insurers and their customers infinite time, money and resources.
Dan Freudenthal
| August 02, 2023
While tech has revolutionized flood insurance, insurers must continue to develop better risk-mitigation and coverage solutions.
Amrish Singh
| July 24, 2023
Essentially, you want your growth process to power itself.
Jordan Katz
| July 18, 2023
Brokers large and small often grapple with accurately predicting their future revenue.
Bob Kaufman
| July 18, 2023
Although there are undercapitalized banks like SVB, banks remain conservative by nature regardless of their size and scope.
S. Steven Salar
| July 14, 2023
By leveraging technology, brokers free up resources to apply the 'high touch' necessary to secure and nurture new business.
Brittney Meredith-Miller
| July 05, 2023
A recent survey from Socotra showed 99% of insurance agents are looking for ways to stand out amongst the competition.
Elana Ashanti Jefferson
| July 03, 2023
'If you aren't trying to figure out how you can make your customer-service applications better, faster and cheaper... you will be left behind.'
Gregg Barrett
| June 26, 2023
AI tools are poised to redefine insurance. Embracing the AI revolution, with all its opportunities and challenges, will be crucial.
Nola Morris
| June 23, 2023
Here are three ways to foster an authentic voice and get started with social selling.
Eric Fenton
| June 16, 2023
Carriers need cybersecurity services firms for active engagement and collaboration to develop and support a dynamic product.
Steve Hallo
| June 15, 2023
The change will go into effect July 1, 2023, and affects initial license applications, renewal applications and payments.
Serhat Guven
| June 08, 2023
The 'sweet spot' for insurers when using machine learning involves gaining a clearer picture of customer behaviors.
Jim Tyrrell
| June 06, 2023
Branded calling technology helps insurers that are struggling with low call-answer rates among customers.
Bryce Christensen
| June 01, 2023
Businesses that use cloud solutions report increased sales performance, customer engagement, operational advantages and more.
Piers Williams
| May 26, 2023
On the upside: Most U.S. insurers are turning a profit. On the downside: Too many are reliant on dated technology.
Sivan Iram
| May 25, 2023
Here's what insurance organizations need to consider when adopting new tech to improve business processes.
Brittney Meredith-Miller
| May 17, 2023
Scott Cornell from Travelers discusses the issue along with how to prevent such supply chain-interrupting crimes.
Steve Hallo
| May 16, 2023
Since 2012, the growth rate of skilled craftspeople entering the workforce has slowed, with certain sectors such as carpentry seeing declines.
Maura Keller
| May 16, 2023
Honorees in the 2023 PropertyCasualty360 Insurance Luminaries program shove off dated industry stereotypes.
Dr. Arindam Samanta and Tim Greene
| May 12, 2023
The hail threat is growing and has unique cumulative effects. Here's how insurers can better address the risk.
Cam Serigne
| May 11, 2023
Rental facilities that leverage technology to enhance operations will win both with insurers and customers.
Dave Evans
| May 09, 2023
Here are five foundational steps that insurance firms should embrace in order to win at branding.
Chase Petrey
| May 04, 2023
When you provide a digital payment option, you make your life easier, and you make your customers happier.
Ann Dieleman
| May 04, 2023
Evolving for the better: Agents and brokers should be well-versed in these issues to anticipate the industry's future.
Satyen Paneri
| May 03, 2023
Guidewire details how to better modern data and technologies to improve retention and uncover opportunities.
Tara Kelly
| May 02, 2023
Here are eight ways that insurance organizations can put customers at the center of their digitalization journey.
Joe DiMartino
| April 27, 2023
New tools are enabling insurers to enhance the profitability of their commercial auto business through risk pre-selection.
Bobby Steinsdoerfer and Mark McCormick
| April 14, 2023
Motor vehicle accidents account for nearly half of insured losses for midsize wholesalers and distributors.
Trish Hopkinson
| April 13, 2023
From estimating to calculating: Predictive modeling and machine learning remove the guesswork from evaluations.
Bret M. Martin
| April 07, 2023
Quickly detecting the presence of water, identifying and isolating its source can significantly reduce water damage.
Steve Hallo
| April 04, 2023
Travelers' 2023 Agents of the Year share their thoughts on emerging risks and how the industry can attract its next generation of leaders.
Elana Ashanti Jefferson
| March 30, 2023
Farmers and their insurance advisors tend to keep a close eye on two things: The weather, and the commodities markets.
Kia Javanmardian
| March 24, 2023
Here are some of the insurance business insights revealed in McKinsey's new study titled 'Global Insurance Report 2023.'
Elvis Desai
| March 24, 2023
According to a recent survey, approximately 15-20% of drivers in the United States currently use dashcams.
Mark Sammarone
| March 10, 2023
Fear of new technology in the workplace is real, but there's no reason for agents and brokers to be afraid.
Kingston Koser
| March 10, 2023
Missing compliance deadlines or failing to catch inaccurate or expired licenses has numerous costs for insurers.
Souvik Das
| March 08, 2023
Here's why insurers that adopt cutting-edge analytics capabilities will move faster into the future.
John Horneff
| March 07, 2023
Focusing on collaboration, rather than disruption, will be the path forward for insurtechs.
Elana Ashanti Jefferson
| March 07, 2023
New research from ACORD signals key insights and priorities for insurers as they look to the future.
Mike Becker
| March 03, 2023
You have to know where you've been to get a clear view of where you should be headed.
Bill Madison
| February 28, 2023
It's all about accessibility, shared data and analytics that help drive insurers' strategic imperatives; a broader view helps keep our roads safer.
Brad Magick, CPCU
| February 24, 2023
Here's how non-rate actions fueled by the latest data can help improve profitability.
Craig Welsh
| February 21, 2023
Yes, independent agencies are under pressure. But the fact is, independent agencies are a resilient group.
Brittney Meredith-Miller
| February 15, 2023
Our guest on this week's episode of Insurance Speak is Ifty Kerzner, co-founder and president of Kissterra.
Kathy Hickey
| February 13, 2023
The current financial climate is forcing MGUs, MGAs and insurance carriers to compete on price. Here are three ways to do that.
Elana Ashanti Jefferson
| February 09, 2023
The NHTSA reported an increase of more than 10% in auto accident deaths between 2020 and 2021.
Matthew Tucker
| February 07, 2023
The next phase of evolution for claims will be the incorporation of better data from innovative imaging and other emerging sources.
Elana Ashanti Jefferson
| February 06, 2023
Insurance agencies, vendors and carriers all must feel that digitalization will ultimately support business growth.
John Stammen
| February 02, 2023
Insurance — one of the oldest and most traditional industries — is under pressure to transform.
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PC360 Staff Writer
| April 15, 2024
Insurance technology news from Send Technology Solutions, Trean Insurance Group, Bond-Pro, and more.
Ashley Hattle-Cleminshaw
| April 12, 2024
Incorrect roof age data is a significant concern for P&C insurers, costing $1.3 billion per year in premium leakage, according to CBIZ.
Ashley Hattle-Cleminshaw
| April 11, 2024
The April 9 release outlines concerns over bias and transparency in AI-supported decisions, particularly in underwriting.
PC360 Staff Writer
| April 08, 2024
Insurance technology news from The Black Car Fund with CLARA Analytics technology.
Ashley Hattle-Cleminshaw
| April 02, 2024
Most auto and homeowners insurers are using AI tools in their marketing efforts to reach new policyholders.
PC360 Staff Writer
| April 01, 2024
Insurance technology news from atNorth, ZestyAI, Ki and more.
Erik Sherman
| April 01, 2024
Many insureds want to install photovoltaic panels, but experts report inconsistencies in equipment valuations.
Ashley Hattle-Cleminshaw
| March 27, 2024
More than 30% of homeowners with internet say they would switch insurers to get smart home devices for safety and security.
PC360 Staff Writer
| March 27, 2024
Insurance industry news from Duck Creek Technologies, Agero, Marsh and more featured in weekly update.
Ashley Hattle-Cleminshaw
| March 26, 2024
Some insurers incentivize policyholders with discounts to use water monitoring devices, decreasing losses from water damage claims.
PC360 Staff Writer
| March 25, 2024
Insurance technology news from Family Guardian Insurance Company, ZestyAI, NFP and more.
Ashley Hattle-Cleminshaw
| March 22, 2024
Honda is cooperating with the NHTSA for the second time since 2022 to investigate issues with its emergency braking system.
Ashley Hattle-Cleminshaw
| March 21, 2024
Insurity released the results of its 2024 AI in Insurance Report, revealing 63% of respondents had a positive AI experience with their insurer.
Elana Ashanti Jefferson
| March 19, 2024
Part 2 of 3: Survey indicates insurtech tools are abundant, but they don't necessarily meet insurance-agent needs.
Ashley Hattle-Cleminshaw
| March 19, 2024
Waymo released a new fleet of driverless vehicles in L.A. on March 14, with some hailing the robotaxi service as revolutionary and others wary of dangers.
PC360 Staff Writer
| March 18, 2024
Insurance technology news from Oneglobal, Earnix and more.
Steve Hallo
| March 13, 2024
Among the 14 driving systems with partial automation that were tested, only one earned an acceptable rating from IIHS.
PC360 Staff Writer
| March 11, 2024
Insurance technology news from Malayan Insurance, Cytora, Arbuckle Insurance and more.
Steve Simon
| March 07, 2024
Wearable technology is transforming workplace safety and productivity, offering real-time monitoring and proactive solutions for today's organizations.
PC360 Staff Writer
| March 04, 2024
Insurance technology news from Cognizant, Capitol Benefits, Cytora and more.
Troy Stewart
| March 01, 2024
Embracing digital innovation not only enhances operational efficiency but also propels insurers toward the future.
PC360 Staff Writer
| February 26, 2024
Insurance technology news from KoiReader Technologies, Whitespace and more.
PC360 Staff Writer
| February 19, 2024
Insurance technology news from BMS, American Church Group, VIU by HUB and more.
Charles Smith
| February 09, 2024
Commercial auto insurers see telematics as a prime opportunity to steady their business.
PC360 Staff Writer
| February 06, 2024
Global insurtech funding in 2023 fell 43.7% year on year, according to Gallagher Re's latest Global InsurTech Report.
PC360 Staff Writer
| February 05, 2024
Insurance technology news from Pie Insurance and more.
PC360 Staff Writer
| January 29, 2024
Insurance technology news from TransRe, Cognizant, CFM Insurance and more.
Brittney Meredith-Miller
| January 24, 2024
Jason Keck, founder and CEO of Broker Buddha, joins us for a discussion on modernizing agency practices and effectively using data.
Jon Ness, P.E.
| January 23, 2024
Some of the risks related to solar photovoltaic structures are not widely recognized or understood.
PC360 Staff Writer
| January 22, 2024
Insurance technology news from Foxquilt, Bees360, Verisk and more.
PC360 Staff Writer
| January 15, 2024
Insurance technology news from Aspen Insurance and more.
PC360 Staff Writer
| January 08, 2024
Insurance technology news from CoverForce, Duck Creek Technologies and more.
PC360 Staff Writer
| December 25, 2023
Insurance technology news from Duck Creek Technologies, Openly and more.
PC360 Staff Writer
| December 18, 2023
Insurance technology news from bolt, Otonomi, Cytora and more.
PC360 Staff Writer
| December 11, 2023
Insurance technology news from Nearmap, Cytora, Synpulse and more.
PC360 Staff Writer
| December 04, 2023
Insurance technology news from Cytora, Bold Penguin, Tysers and more.
Steve Hallo
| November 22, 2023
More than 80% of insurers use cloud infrastructure today compared with just 29% in 2020.
PC360 Staff Writer
| November 20, 2023
Insurance technology news from Great American, INSTANDA, One Inc and more.
PC360 Staff Writer
| November 13, 2023
Insurance technology news from Origami Risk, CNA, FCCI Insurance Group and more.
Jason Keck
| November 07, 2023
Policyholders continue to demand more options, automation, and a seamless customer experience.
PC360 Staff Writer
| November 06, 2023
Insurance technology news from Heffernan Insurance Brokers, ManyPets, MAPFRE Insurance and more.
PC360 Staff Writer
| October 30, 2023
Insurance technology news from Pearl Holding Group, QBE, SPLICE Software and more.
Elana Ashanti Jefferson
| October 25, 2023
Salesforce research indicates younger people tend to be more comfortable with AI adoption than older adults.
PC360 Staff Writer
| October 23, 2023
Insurance technology news from Hourly.io, Mutual Life Insurance Company and more.
PC360 Staff Writer
| October 16, 2023
Insurance technology news from BDI Global, Betterview, ManageMy and more.
PC360 Staff Writer
| October 09, 2023
Insurance technology news from SEON, Coalition, EaseMyTrip.com and more.
PC360 Staff Writer
| October 02, 2023
Insurance technology news from INSTANDA, Mylo, Glia and more.
PC360 Staff Writer
| September 25, 2023
Insurance technology news from BOXX Insurance, HEMIC, Marble and more.
PC360 Staff Writer
| September 18, 2023
Insurance technology news from ZestyAI, Cowbell, Origami Risk and more.
PC360 Staff Writer
| September 11, 2023
Insurance technology news from Australia Government and more.
PC360 Staff Writer
| September 04, 2023
Insurance technology news from Planitar Inc, ZestyAI, Beazley and more.
PC360 Staff Writer
| August 28, 2023
Insurance technology news from Gradient AI, INSTANDA, Origami Risk and more.
Greg Andrews
| August 22, 2023
Employment attorneys caution that companies will be on the hook if a vendor's hiring software turns out to perpetuate bias.
PC360 Staff Writer
| August 21, 2023
Insurance technology news from Insurity, One Concern, Cover Whale Insurance Solutions and more.
Erika Collins and Ari Rutledge
| August 15, 2023
The EEOC has provided guidance that AI programs will trigger Title VII discrimination violations when protected classes are disfavored in employment selection processes.
Steve Hallo
| August 14, 2023
Discover the major trends that will impact insurance as well as the wider financial services sector.
PC360 Staff Writer
| August 14, 2023
Insurance technology news from FloodFlash, Victory Insurance, EigenRisk and more.
Patricia L. Harman
| August 09, 2023
Andrew Schwartz and Keith Raymond of Celent co-authored a new study that examines many of the issues associated with the use of generative AI in insurance.
PC360 Staff Writer
| August 07, 2023
Insurance technology news from Annex Risk, Planet Home, Gryphon.ai and more.
Steve Hallo
| July 31, 2023
Nearly 80% of CISO said API security is a higher priority today than it was two years ago.
PC360 Staff Writer
| July 31, 2023
Insurance technology news from Amazon Web Services, Betterview, MLC Agency and more.
David Connolly and Anudeep Chauhan
| July 27, 2023
Act soon, and boldly: EY research indicates that up to 30% of insurance transactions will be embedded by 2028.
PC360 Staff Writer
| July 17, 2023
Insurance technology news from Nationwide, Steadily, Hourly and more.
PC360 Staff Writer
| July 10, 2023
Insurance technology news from Cytora and more.
Elana Ashanti Jefferson
| July 03, 2023
'If you aren't trying to figure out how you can make your customer-service applications better, faster and cheaper... you will be left behind.'
PC360 Staff Writer
| July 03, 2023
Insurance technology news from Guardian Product Solutions, Insurity, Safety Insurance Group and more.
PC360 Staff Writer
| June 26, 2023
Insurance technology news from First Chicago Insurance Company, Germania and more.
PC360 Staff Writer
| June 19, 2023
Insurance technology news from IAT Insurance Group, Guidewire, Bees360 and more.
Patricia L. Harman
| June 14, 2023
Bryan Falchuk of Insurance Evolution Partners discusses the importance of partnership between legacy insurers and insurtechs based on research from his latest book.
PC360 Staff Writer
| June 12, 2023
Insurance technology news from Insurity, Ledgebrook, AMA and more.
Elana Ashanti Jefferson
| June 06, 2023
Cost, safety concerns and political affiliations are all reasons that many consumers remain wary of electric vehicles.
PC360 Staff Writer
| June 05, 2023
Insurance technology news from PCF Insurance Services, Socotra, AFCO Credit Corp. and more.
PC360 Staff Writer
| May 29, 2023
Insurance technology news from Stillwater Insurance Group and more.
Piers Williams
| May 26, 2023
On the upside: Most U.S. insurers are turning a profit. On the downside: Too many are reliant on dated technology.
Steve Hallo
| May 26, 2023
Studies show that VR therapy can help rewire the brain to reduce reliance on prescription painkillers and ease injury-related fears.
PC360 Staff Writer
| May 22, 2023
Insurance technology news from CAPE Analytics, Coaction Specialty Insurance, Nirvana and more.
Jason Keck
| May 15, 2023
Insurance automation: Recent research illustrates a significant change in customer expectations.
PC360 Staff Writer
| May 15, 2023
Insurance technology news from Western Skies, Workforce Insurance Underwriters and more.
PC360 Staff Writer
| May 08, 2023
Gallagher Re reports that P&C insurtech funding drove the quarterly investment increase, as it surged by more than 53%.
PC360 Staff Writer
| May 08, 2023
Insurance technology news from Openly, Carpe Data, Sunlight Solution and more.
PC360 Staff Writer
| May 01, 2023
Insurance technology news from Majesco, Novo Insurance, Insurity and more.
Lisa Sotto and Samuel Grogan
| April 27, 2023
To succeed in the metaverse, businesses must consider how they will collect, use and manage data as they enter this uncharted virtual territory.
PC360 Staff Writer
| April 24, 2023
Insurance technology news from Roundstone Insurance, Cognizant, Bowhead Specialty Underwriters and more.
PC360 Staff Writer
| April 17, 2023
Insurance technology news from Trium Cyber, CogniSure, Cover Whale Insurance Solutions and more.
PC360 Staff Writer
| April 10, 2023
Insurance technology news from Green Shield Risk Solutions, EagleView and more.
Doug Wilber
| April 03, 2023
Here are the top six do's and don'ts for social media promotion within the insurance industry.
By PC360 Staff Writer
| April 03, 2023
Insurance technology news from Insurity, Covéa and more.
Pete Horst
| March 29, 2023
The technologies, insights and investments for insurance technology transformation all seem to be in place.
PC360 Staff Writer
| March 27, 2023
Insurance technology news from Buckle, Applied Underwriters, CAPE Analytics and more.
PC360 Staff Writer
| March 20, 2023
Insurance technology news from Selective Insurance, Netradyne, Insurity and more.
Andy Yohn
| March 16, 2023
Insurtech provides carriers and policyholders with a wide range of communication channels and ways to personalize the entire insurance experience.
vtariyal
| March 13, 2023
Insurance technology news from Synatic, SWBC, Betterview and more.
Mark Sammarone
| March 10, 2023
Fear of new technology in the workplace is real, but there's no reason for agents and brokers to be afraid.
vtariyal
| March 06, 2023
Insurance technology news from Two Sigma Insurance Quantified, Devron, Wawanesa Insurance and more.
Bill Madison
| March 01, 2023
The pandemic introduced worries, momentum and challenges that were bigger than companies had dealt with before. The ability to recognize where we stand can no longer take months.
Bill Madison
| February 27, 2023
The pandemic introduced worries, momentum and challenges that were bigger than companies had dealt with before. The ability to recognize where we stand can no longer take months.
PC360 Staff Writer
| February 27, 2023
Insurance technology news from Duck Creek Technologies, Municipal Property Insurance Company, Two Sigma Insurance Quantified and more.
PC360 Staff Writer
| February 20, 2023
Insurance technology news from Quincy Mutual Fire Insurance Company, Western National Insurance and more.
PC360 Staff Writer
| February 15, 2023
The system will also handle complaints against public adjusters, claims of theft by conversion and identity theft.
Jason Janofsky
| February 14, 2023
Inaccurate estimates of roof age are costing insurers over $1 billion annually in premiums.
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