Claims Magazine-September 2007

Issue Gallery ›

  • Critical Failure

    Staff Writer

    The disastrous collapse of the I-35 bridge in Minneapolis on Aug. 1, 2007, has gripped the nation.

  • The Mold Exclusion

    Everette Lee Herndon, Jr.

    In the late 1990s and early 2000s, the insurance industry saw a very sharp increase in the number of claims being submitted for mold damage associated with covered water damage claims.

  • Staying Ahead of Fraud

    Frederick J. Kohm

    To catch and prevent fraud, we must use the latest and most powerful techniques available to us as professionals.

  • AIG Faces Fines

    Staff Writer

    The Oregon Department of Consumer Business Services (DCBS) forced a $5 million fine on nine American International Group (AIG) insurers for violating several workers' compensation and insurance laws.

  • Hailstorm Losses Add Up

    Staff Writer

    A hailstorm in northern Ohio has caused extensive damage to vehicles and homes, resulting in thousands of insurance claims being filed.

  • Progressive's Claim Department Wows Arkansas

    Staff Writer

    The Professional Insurance Agents of Arkansas (PIAA) has recently changed the name of its "Person of the Year" award to recognize Progressive's Arkansas claim organization.

  • AIR Updates Hurricane Model

    Staff Writer

    AIR Worldwide Corporation has released version 9.0 of its U.S. Hurricane Model, which features an enhanced methodology for estimating business interruption losses.

  • Terrorism Risk Model Released

    Staff Writer

    Location intelligence provider Pitney Bowes MapInfo and strategic intelligence company Exclusive Analysis have teamed up to provide insurers with a new terrorism risk model and data set called TerrorRisk.

  • Bridging the Industry

    Ken Brownlee

    Bridging the Industry is the title of the Claims Conference of Northern California this September, at their two-day meeting in Sacramento.

  • High-Tech Considerations

    Randy Wheeler

    Innovative, unique best practices are the cornerstone in establishing a competitive advantage in the claim marketplace.

  • Up on a Rooftop

    Susan Massmann

    A roof may be considered many things. It could be an airstrip for Santa and his reindeer or an oasis for James Taylor or the Drifters when this old world starts getting them down.

  • It's Called Help

    Phil Schreiner

    Last week, at a conference, a woman walking ahead of me as we left a session tripped and fell.

  • I.I.I. Comments on Bridge Collapse

    Staff Writer

    In the wake of the Minneapolis bridge collapse last month, Loretta Worters of the Insurance Information Institute spoke with Claims.

  • Allstate Rebuts Stinging Criticism

    Eric Gilkey

    Allstate is facing criticism following a scathing report that, among other things, accuses the company of being a leader in developing anti-consumer claim practices.

  • Questions of Coverage

    Staff Writer

    The most important -- and often toughest -- part of an adjuster's job is determining coverage based on policy language.

  • Speaking Of: New Orleans Flood Litigation

    Eric Gilkey

    An appeal court's ruling last month resulted in a major victory for insurance companies, who could have been on the hook for billions of dollars in flood claims that resulted from the levee breaches.

  • Luxury Car Parts Increase Claim Costs

    Eric Gilkey

    The Insurance Institute for Highway Safety recently conducted damage tests on the bumpers of luxury cars at three and six miles per hour.

  • Are You a "Go-To" Risk Manager?

    Staff Writer

    What makes truly exceptional risk managers successful? One feature: they know how to think like businesspeople and understand a business' needs.

  • Phoning It In

    John Cross

    Large insurance companies typically implement one of two claim-handling models.

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