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Susan Henry
With a bit of research and realistic expectations, claim professionals can enter salary negotiations prepared and confident. Consider these five points prior to interviewing or talking to your current employer.
Eric Gilkey
Walking into someone else's emotional minefield takes guts and an extraordinary clear sense of patience and understanding, which makes me admire two of the most important traits of a successful adjuster: empathy and proper judgment.
Eric Gilkey
While art losses may make for great movie moments such as those that appeared in movies like "The Thomas Crown Affair" and "Entrapment," the reality is that a fine-art loss and claim can be caused by something as simple as a finger poke.
Barrett A. Evans,CPCU,AIC
Whether the reasons are economic, psychological, or social -- or some combination thereof -- terrorism has been an entrenched part of human activity since ancient times.
Ken Brownlee
Last month, I touched two of the three forbidden topics for a publication such as this: politics and religion. Brave (or nutty) soul that I am, this month I'm touching that rail again on the third forbidden subject: Sex.
Peter R. Thom, Timothy A. Logsdon
Driver-assist systems in vehicles have been the norm for a long time. Up until the debut of microelectronics in the 1980s, though, the push to make driving safer, easier, and more comfortable superseded automation efforts.
James W. Jordan, P.e., S.e.
It is helpful to have a basic understanding and general overview of residential roofing assessment. The following will help claim professionals evaluate reported storm damage, and will focus strictly on asphalt composition shingles.
Christina Bramlet
How are the talented and tenacious claim professionals for whom we write faring in terms of compensation? What trends are showing up? We solicited feedback from a random sampling of Claims subscribers and readers to find out.
David Young
Managing quality is an important job that affects not only the financial bottom line, but also customer retention and employee satisfaction. Now is a good time to take a close look at the quality assessment process to make sure it is effective.
Vincent Mitz
Not only are virtual auctions revolutionizing auto auctions, they are changing how insurance companies manage the disposition of salvage vehicles acquired as part of the claim settlement process.
Eric Gilkey
We analyze the coverage issues stemming from a natural gas-line explosion occurred outside of San Francisco, killing at least two people and severely damaged at least 53 homes.
Staff Writer
Subscribers and readers comment on recent stories appearing in the pages of Claims Magazine.
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